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About the Role

This hands-on product role will help clients design, build, and deploy AI-enabled software and operational intelligence solutions that drive measurable business outcomes. You will work side-by-side with engineers and client stakeholders, leading product workstreams from problem definition through deployment and adoption while applying AI across the software development lifecycle (SDLC) to improve speed and quality.

Responsibilities

Lead product workstreams from problem definition and discovery through development, deployment, adoption, and continuous improvement.
Define product strategies, roadmaps, requirements, backlogs, and priorities that incorporate AI and automation.
Partner closely with software engineers and architects to shape solutions, evaluate technical tradeoffs, and translate business needs into software that delivers measurable value.
Lead Agile product delivery from concept to production, managing priorities, dependencies, risks, and stakeholder expectations.
Shape and deliver AI-powered capabilities such as copilots, intelligent workflows, automation solutions, and operational intelligence products.
Apply AI-assisted development approaches across discovery, requirements, prototyping, development, testing, documentation, and release planning.
Drive client workshops, pilots, product adoption, and feedback loops to ensure solutions are actively used and delivering intended outcomes.
Establish and monitor success measures such as adoption, cycle time, product performance, and business impact.
Ensure deliverables meet or exceed client expectations through effective quality assurance and proactive identification and mitigation of delivery risks.
Contribute product, software, and AI expertise to client research, proposals, pursuits, and Software discipline assets.
Leverage AI tools to accelerate analysis, synthesize complex information, and support data-driven recommendations for clients, exercising sound judgment in evaluating outputs.
Apply AI technologies (e.g., generative AI, automation tools, data models) to enhance insights, improve delivery efficiency, and elevate the quality of client outcomes.

Requirements

5+ years of experience in product management, technology consulting, software delivery, or related roles.
Experience delivering software products in client environments and working closely with engineering teams from concept through production.
Strong experience with Agile product delivery, backlog management, prioritization, and translating business needs into actionable requirements.
Experience incorporating AI/LLMs into products and familiarity with platforms such as OpenAI, Claude, Vertex AI, or similar technologies.
Ability to engage with engineers and architects on solution design, architecture, feasibility, and technical tradeoffs.
Familiarity with AI-assisted development practices and tooling across the SDLC.
Experience with workflow automation, data platforms, operational systems, or AI-enabled software solutions preferred.
Strong communication skills across technical and non-technical audiences, with the ability to operate effectively in fast-paced, client-facing environments.
Experience integrating AI tools (e.g., ChatGPT) into day-to-day workflows to enhance productivity and insight generation, coupled with strong critical thinking to assess accuracy, mitigate bias, and ensure high-quality outputs.
Ability to travel 25 to 50%.
A commitment to inclusion and diversity, and openness to new ideas and perspectives.
Ability to work permanently in the United States without sponsorship.

Skills

AI
Product Management
Technology Consulting
Software Delivery
AI-enabled software
Operational intelligence solutions
AI across the software development lifecycle (SDLC)
Product strategies
Roadmaps
Requirements
Backlogs
Priorities
AI and automation
Agile product delivery
AI-powered capabilities
Copilots
Intelligent workflows
Automation solutions
Operational intelligence products
AI-assisted development
Client workshops
Pilots
Product adoption
Feedback loops
Success measures
Quality assurance
Delivery risks
Client research
Proposals
Pursuits
Software discipline assets
AI tools
Analysis
Information synthesis
Data-driven recommendations
Generative AI
Automation tools
Data models
LLMs
OpenAI
Claude
Vertex AI
Workflow automation
Data platforms
Operational systems
Communication skills
Critical thinking
ChatGPT

Location

Seattle
Washington, D.C.
Los Angeles
New York City
San Francisco

Work Type

Onsite
Client-facing

Experience Level

Senior
5+ years of experience

Salary/Compensations

Seattle or Washington, D.C.: $116,000—$136,500 USD
Los Angeles: $121,600—$143,000 USD
New York City or San Francisco: $127,100—$149,500 USD
A location not listed above: $110,500—$130,000 USD

Benefits

Medical insurance
Dental insurance
Vision insurance
Basic life insurance
401k plan
Employee stock ownership program
Annual bonuses
Unlimited flexible time off
Ten paid holidays
Ten weeks of paid parental leave

About the Company

West Monroe is a global business and technology consulting firm passionate about creating measurable value for our clients, delivering real-world solutions.
We are fluent in both business and technology, understanding that technology alone is not the answer, but how it is applied is.
We rely on data to constantly adapt and solve new challenges, focusing on actions that work today with outcomes that generate value for years to come.
At West Monroe, we zero in on the heart of the opportunity, getting to results faster and preparing people for what’s next.
Collaboration is a daily action, working together to turn vision into clear action with lasting impact.

Equal Opportunity

West Monroe is an Equal Employment Opportunity Employer.
We believe in treating each employee and applicant for employment fairly and with dignity.
We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law.
To learn more about diversity, equity and inclusion at West Monroe, visit www.westmonroe.com/inclusion.
If you require a reasonable accommodation to participate in our recruiting process, please inquire by sending an email to recruiting@westmonroe.com.