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The Funeral Director manages all phases of the funeral arrangement, from setting up funeral services to final disposition.

Presents every client family with all service and merchandise options.
Contributes to the overall efficiency of the location by maintaining open and effective communication and accurate client files.
Acts to improve market share through participating in community events and relationships.
Carries out additional projects and duties as assigned, including car washing, building and equipment repair, and pre-need arrangement planning.
Oversees all Team Members participating in services, ensuring professional representation.
Communicates performance feedback to Team Members.
Works on-call/first call, in rotation as assigned.
Transfers decedents, dresses, and caskets, and prepares deceased as needed, per family instructions and licensing.
Meets with client families to arrange personalized funeral services.
Utilizes systems/technology to review merchandise options, enter contracts, and complete forms.
Completes tasks and details resulting from arrangement conferences.
Ensures proper paperwork, including permits and certificates, is completed timely and follows relevant laws and regulations.
Conducts and attends funeral services regularly, leading post-service follow-ups.
Collects funds at the time of arrangement conferences.

High school diploma or equivalent.
Valid state-issued funeral director license.
Completed mortuary school.
Minimum one year of experience in customer service and the funeral industry is preferred.
Experience in making an initial transfer of decedent and funeral arrangement, and decedent care.
Ability to keep licenses and continued education requirements current.
Ability to work on-call/first call, in rotation as assigned.
Knowledge of Microsoft office suite (Word, Excel, PowerPoint).
Organizational and planning skills; time management skills, and the ability to prioritize work.
Excellent oral and written communication skills.
Able to multi-task.
Ability to stand for two or more hours without rest.
Ability to move, push and pull heavy weighted items up to 150lbs safely.
Valid state-issued driver's license with a clear driving record.

Funeral Director at Foundation Partners Group

Funeral Director