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About the Role

West Monroe is seeking a Director to lead complex transformations within their Life Sciences business, focusing on clinical research, patient services, product launch, and supply chain. This role involves building executive relationships, driving new business, and shaping the company's Life Sciences capabilities.

Responsibilities

Lead complex consulting engagements and serve as a trusted advisor to executive stakeholders.
Advise pharmaceutical, biotechnology, and CRO clients across clinical research operations, patient services, commercialization and launch readiness, and supply chain transformation.
Help clients improve clinical trial and patient operations, including patient recruitment, engagement, support services, and the processes, data, and technologies supporting the patient journey.
Lead launch and supply chain initiatives spanning operational readiness, demand and supply planning, manufacturing strategy, distribution, network optimization, resilience, and reshoring.
Connect business, data, technology, and operational strategies to deliver measurable client outcomes.
Oversee engagement teams, quality, scope, economics, risks, and executive communications.
Leverage AI tools to accelerate analysis, synthesize complex information, and support data-driven recommendations for clients, exercising sound judgment in evaluating outputs.
Apply AI technologies (e.g., generative AI, automation tools, data models) to enhance insights, improve delivery efficiency, and elevate the quality of client outcomes.
Build and expand executive relationships across pharmaceutical, biotechnology, CRO, and broader Life Sciences organizations.
Develop new business through existing relationships, networking, prospecting, and collaboration across West Monroe.
Identify and shape opportunities across clinical research, patient services, launch, supply chain, manufacturing, data, and technology transformation.
Lead pursuits from opportunity identification through solution development, proposals, executive presentations, and closing.
Build West Monroe’s Life Sciences presence through industry relationships, events, and thought leadership.
Help grow West Monroe’s Life Sciences practice and refine go-to-market strategies, offerings, methodologies, and reusable assets.
Develop perspectives and solutions around emerging Life Sciences priorities, including AI, data, clinical innovation, patient engagement, supply chain resilience, and reshoring.
Mentor and develop consulting teams while building industry and functional expertise across the practice.
Support recruiting and foster an inclusive, collaborative, high-performing culture.

Requirements

10+ years of consulting and/or Life Sciences industry experience, including leadership of complex transformation initiatives.
Deep Life Sciences expertise with experience across CRO/clinical research, patient services, commercialization or product launch, and supply chain or manufacturing.
Experience with supply chain strategy, manufacturing networks, resilience, localization, and/or reshoring within regulated environments.
Proven success building executive relationships, developing accounts, originating opportunities, and contributing to revenue growth.
Experience connecting business strategy with data, analytics, technology, AI, and operational transformation.
Strong engagement leadership, strategic planning, risk management, and change management capabilities.
Executive-level communication and the ability to translate complex issues into actionable recommendations.
Experience integrating AI tools (e.g., ChatGPT) into day-to-day workflows to enhance productivity and insight generation, coupled with strong critical thinking to assess accuracy, mitigate bias, and ensure high-quality outputs.
Ability to travel 25 to 50%.
A commitment to inclusion and diversity, and openness to new ideas and perspectives.
Ability to work permanently in the United States without sponsorship.

Skills

Life Sciences industry knowledge
Consulting expertise
Clinical research operations
Patient services
Product launch
Supply chain management
AI tools
Generative AI
Automation tools
Data models
Business development
Relationship building
Strategic planning
Risk management
Change management
Executive communication

Location

National

Work Type

Full-time

Experience Level

Director
10+ years

Education Level

Bachelor's degree or equivalent experience

Salary/Compensations

$200,000—$250,000 USD

Benefits

Medical insurance
Dental insurance
Vision insurance
Basic life insurance
401k plan
Employee stock ownership program
Annual bonuses
Unlimited flexible time off
Ten paid holidays
Ten weeks of paid parental leave

About the Company

West Monroe is a global business and technology consulting firm passionate about creating measurable value for clients and delivering real-world solutions.
They combine business and technology expertise, focusing on how technology is applied to achieve outcomes.
Their approach emphasizes zeroing in on opportunities, achieving results faster, and preparing people for what's next.
Collaboration is a daily action, working with clients to turn vision into clear action with lasting impact.

Equal Opportunity

West Monroe is an Equal Employment Opportunity Employer.
Employment decisions are based on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law.