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About the Role
The Supportive Housing program provides exemplary support and assistance to residents living with mental illness in their Fountain House licensed apartments. The Residence Counselor will assist residents in creating a caring, collaborative environment where they can develop their skills to transition into independent housing.
Responsibilities
- Provide support to residents on medication compliance and assist with developing medication management skills.
- Provide training and support with skills building including socialization, health services, daily living skills and assertiveness.
- Develop and assist in implementing service plans, which are determined by goals of the residents including reviewing service plans, identifying progress, and revising plan as needed.
- Engage and work alongside residents to perform necessary tasks for the upkeep of the apartment and the well-being of residents.
- Assist residents with moving their belongings into a Fountain House licensed apartment.
- Maintain compliance with all company policies and procedures.
- Perform related duties as assigned by supervisor.
Requirements
- Excellent verbal and written communication skills, including ability to effectively communicate within the agency and with external providers such as Physician, Social Security, Medicaid, Care Mangers, Home and Community Based Services support.
- Excellent computer and software proficiency (MS Office – Word, Excel, and Outlook) required.
- Must be able to work under pressure and in crises.
- Must be able to meet deadlines while maintaining a positive attitude.
- Ability to work independently and to conduct assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
Skills
- Experience with AWARDS database preferred.
- Positive, energetic, dynamic, and engaging personality.
- Collaborative & creative approach to work related duties.
Work Type
- Full-time
Education Level
- Undergraduate degree required, preferably in the human service field.
Salary/Compensations
- $23.48 per hour
Benefits
- Professional Growth & Leadership – Access mentorship, training, and career development opportunities in a rapidly evolving field.
About the Company
- At Fountain House, we believe in the power of community to transform the lives of individuals with serious mental illness.
- Members and staff operate successful employment, education, wellness programs and work as partners to perform all the functions that keep our community going.
- The Fountain House model has been replicated in more than 300 locations in 30 countries and 32 states and currently serves more than 100,000 people with mental illness worldwide.
- As originators of this approach, we provide leadership by constantly advancing the practice and by leading the conversation around mental health recovery.
- Fountain House has created a comprehensive Community System of Care.
- This includes Clubhouses in Manhattan, the Bronx, Hollywood, California and Care Management, Home and Community Based Services and a large housing program ranging from 24 hour supervised residences to scattered site supported apartments.
- We are committed to reducing social isolation, advocating for mental health policy change, and driving solutions that empower our members.
- We're looking for staff who are fiercely optimistic — who hold onto hope and keep searching for solutions in the face of the very real challenges our members navigate.
- We're looking for the professionally curious, who want to understand each member as a whole person and never stop learning.
- We're looking for people with a flexible mindset, ready to take creative risks and meet each day as it comes, and for the resilient, who stay steady through setbacks and still have something left to give the people around them.
- Above all, we're looking for communitarians — people who are energized by helping others while being part of a genuine community.
- Empower Marginalized Communities – Elevate the voices of individuals with lived experience and drive real systemic change.
- Innovate in Mental Health Advocacy – Join a mission-driven team at the forefront of mental health reform.
- Be part of a movement that is transforming mental health care through research, advocacy, and community.
Equal Opportunity
- Fountain House, Inc. is an Equal Opportunity Employer