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About the Role
The Home Care Supervisor manages home care services for Holocaust Survivor clients, coordinating client service initiation and ensuring ADL care plan needs are met. This role involves working with staffing coordinators and monitoring home care aides for regulatory compliance.
Responsibilities
- Collaborates with the Care Manager to implement the client care plan through home care visits.
- Completes an individualized care plan at the client’s home based on the DAF, in conjunction with the client, family, and home care aide.
- Conducts a safety assessment during the initial consultation with the client, home care aide, and/or family member.
- Communicates all changes in client condition to the Care Manager or Director of Holocaust Survivor Programs promptly.
- Conducts in-home supervision per established protocols and assists in the evaluation and supervision of caregivers.
- Supervises and assists in resolving matters between home care aides and families.
- Provides new client follow-up per department policy, adhering to the start-of-care follow-up process.
- Demonstrates open, professional, and effective communication with leadership, co-workers, clients, family members, and home care aides.
- Provides backup coverage for the staffing coordinator, ensuring clients receive excellent customer service.
- Participates in the after-hours on-call rotation to support staffing coordinators as needed.
- Provides management support to clients and home care aides.
Requirements
- Minimum of three years of professional experience in a Home Care or Social Services setting is required.
- Demonstrated ability to convey complex information clearly to clients, home care aides and leadership.
- Demonstrated ability to build strong team relationships and foster a supportive work environment.
- Ability to address client and home care aide concerns with sound judgment and professionalism.
- Valid California Driver’s License, access to reliable transportation, and proof of automobile insurance coverage is required.
Skills
- Russian language proficiency
- Skills in the use of Microsoft Word, Excel, Access, Outlooks, and other computer software
- Strong commitment to providing responsive services to the community
- Excellent rapport with clients, staff and community workers
Location
- San Francisco Bay Area
Work Type
- full-time
Experience Level
- 3 years of professional experience
Salary/Compensations
- $34.87 - $36.92 per hour
Benefits
- Employer 403(b) retirement match plus additional employer contribution
- Cafeteria plan with medical, dental, vision, FSA, Employer-paid life, and disability insurance
- 16 holidays annually (10 federal and up to 6 Jewish holidays)
- 3 weeks of vacation annually
- 2 weeks of sick leave annually
About the Company
- Jewish Family and Children's Services (JFCS) has served the San Francisco Bay Area for 175 years, offering world-class services across various life stages including adoption, mental health, senior care, disability services, financial assistance, Holocaust education, and youth development.
- Seniors At Home offers a wide range of services to help older adults live safe, healthy, and independent lives, including home care, personal assistant services, companionship, and specialized dementia and palliative care.
- JFCS's mission and work are rooted in Jewish values, serving people of all faiths and backgrounds.
Equal Opportunity
- All qualified applicants are encouraged to apply, including minorities, women, veterans, and disabled individuals.
- Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.
- JFCS is an Equal Opportunity Employer.