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About the Role
Qode Media is seeking a self-motivated Social Media Account Manager to join our dynamic team. The ideal candidate will contribute to brainstorming, creative direction, and campaign execution for client accounts, as well as lead paid social campaigns. This individual will manage sales and relationships with an assigned client list, ensuring clients continue to use the company for their business needs.
Responsibilities
- Assist in performing all tasks necessary to achieve the organization’s mission
- Create videos for YouTube, Instagram, Facebook, TikTok
- Report to Managing Director(s) and management on client-related issues & escalations
- Perform daily tasks for social media audits, community management, content strategy, regular scheduling, account building, regular blog posts, sales calls, content creation, and curation
- Operate as the lead point of contact for any and all matters specific to the assigned client list
- Creation and maintenance of paid social campaigns, with a focus on increasing ROI for clients to help them meet their goals
- Collaborate with Account Management and other teams to set a strategic direction
- Define the most important social media KPIs
- Build and maintain strong, long-lasting customer relationships
- Develop a trusted advisor relationship with assigned accounts
- Communicate clearly the progress of tasks and client performance with fellow team members and management
- Assist with high-severity requests or issue escalations as needed
- Create, curate, or request content for client and internal purposes: GIFS, videos, photography, copy
- Schedule content for Qode Media clients
- Create content calendars for clients
- Create QodeScore Audit for prospective clients
- Perform daily tasks for Qode Media, including client meetings and sales calls
Requirements
- Proven work experience as a Social Media Manager for brands or personal brands
- Hands-on experience in content management
- Willingness to learn new technologies and tools
- Analytical and multitasking skills
- Strong organizational skills
- Strong written and oral communication skills for email, phone, chat, and in-person meetings
- Able to demonstrate to clients how proposed social media solutions will show the expected return on investment with the company
- Actively listens to clients and continually identifies opportunities to grow clients' businesses
- Deliverables consistently demonstrate thought leadership and innovation
- Experience operating scheduling systems (like Hootsuite, Meta Business Suite, Asana) for a brand
- Experience developing and executing social media strategies for brands
- Experience managing multiple platforms for a brand (e.g, Instagram, Facebook, YouTube & X)
Skills
- Social media
- X
- TikTok
- Canva
- CapCut
- Adobe Creative Suite
- Photoshop
- InDesign
- Content management
- Paid Media
- Hootsuite
- Meta Business Suite
- Asana
Location
- Toronto
Work Type
- In-person
- Full-time
Experience Level
- Commensurate with experience, qualifications, and expertise
Education Level
- Bachelor’s degree at an accredited college or university, or equivalent work experience
- Degree field: Media Information & Technology, Graphic Design, Social Media Marketing, English, Arts
Salary/Compensations
- Commensurate with experience, qualifications, and expertise
Benefits
- Benefits available
- Paid Holidays & Personal Days
- Quarterly Bonus Program
- Company events
- Quarterly Lunch and Learns
About the Company
- Qode Media is a Toronto-based full-service Digital Marketing Agency.
- We are a growth-focused agency that constantly challenges the status quo.
- We’re looking for team members to be a part of this growth.
- We're looking for employees who are happy, take pride in their work, and genuinely enjoy what they do.
- Our mantra is employees first!
- We are seeking long-term, committed individuals to join our team.