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About the Role
Our Front of House teammates play the critical role of creating memorable guest experiences by demonstrating hospitality from the moment the guest arrives to the moment they leave. This role could involve greeting and seating guests, tracking reservations, preparing signature drinks to specification and in a timely manner. The ideal candidate is an energetic, personable, team player who thrives in a fast-paced environment and can communicate clearly, has keen attention to detail and problem solving skills.
Responsibilities
- Checks the quality of each menu item before serving
- Records delivery and take out orders from multiple applications into our POS system
- Labels bags and communicates with drivers for take out and delivery orders clearly
- Packages orders to ensure safe transport by using the proper size bag, box, etc.
- Fulfills beverage orders including smoothies when possible
- Accepts and unpacks dessert, retail and beverage ingredient deliveries
- Ensures a smooth service by being resourceful when problems arise
- Memorizes menu items and ingredients to ensure consistency
- Relays order information, allergies, etc. to the BOH team
- Follows up on order status with the BOH team to achieve acceptable service times
- Prevents shortages by restocking work stations with packaging products, etc.
- Checks the supplier deliveries for the correct quantity and quality standards
- Takes initiative when completing closing and opening duties
- Cleans and arranges service and common areas
- Keeps the FOH area and work stations clean and presentable throughout the shift
- Understands the importance of food safety, steps of service and achieving Fresh standards
- Communicates openly with management about concerns regarding workflow and operations
Requirements
- Open and flexible availability, including evenings and weekends
- Able to complete physically demanding tasks – standing for long periods, lifting 50 lbs, bending and reaching, etc.
- Comfortable with handling a knife
- Experience working in a kitchen, restaurant, or fast food chain (bonus)
Skills
- Hospitality
- Communication
- Attention to detail
- Problem solving
- Knife handling
Location
- Fresh on Bloor (386 Bloor Street West, Toronto, ON M5S 1W5)
Work Type
- Full-time
Experience Level
- Entry Level
Salary/Compensations
- $17.60/hr + weekly gratuities
Benefits
- Discounted meals during work and outside of work hours, including 20% off at participating Recipe brands and other exclusive retail discounts
- Employee Health Plan – Available after one month, includes coverage for vision, dental, massage, mental health resources, employee assistance program and more
- Growth & learning opportunities – Consistent training on various topics to support continuous career development into positions of leadership
- Casual & inclusive environment
- Flexible hours
About the Company
- Since our launch almost 30 years ago, we’ve made it our mission to prove that a plant-based diet can be satisfying, energizing, and undeniably delicious.
- Every day, our talented and dedicated staff share their passion and positive energy with our community to bring the quality you know and love to our plates.
- Being a part of the Fresh team means more than just being an employee, it means becoming part of the Fresh community – a place where you can be authentically you and surround yourself with a team that is welcoming, inclusive and fun.
Equal Opportunity
- Fresh strives to further challenge and disrupt the status quo to become a champion of diversity, inclusion, equity and anti-oppression.
- We are committed to maximizing the diversity of our organization through inclusive and barrier-free recruitment and work environments.
- We welcome applicants of all backgrounds and encourage applications from individuals who identify as Indigenous, Black, persons of colour, persons with disabilities, and persons of any sexual orientation or gender identity.
- We are pleased to provide accommodations at any point to ensure you have access to a fair and equitable application process.
- Any information received relating to accommodation will be kept confidential.