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About the Role
As a Shuttle Driver, you will provide friendly, timely, and secure transportation for guests traveling to and from the airport. You’ll operate clean, well‑maintained vehicles and serve as a key part of creating a positive customer experience.
Responsibilities
- Safely operate a shuttle bus while adhering to traffic laws and DOT regulations
- Transport passengers to and from designated locations on established routes and schedules
- Maintain accurate trip counts and required documentation
- Complete pre‑trip and post‑trip vehicle inspections and report any issues
- Keep the shuttle interior and exterior clean and orderly
- Deliver excellent customer service and address passenger questions courteously
- Assist passengers with luggage and belongings
- Communicate effectively with dispatchers, guest ambassadors, and team members
- Follow all company policies, safety procedures, and customer service standards
- Maintain a clean driving record
- Participate in required DOT and company training
- Report accidents or incidents immediately
- Maintain a professional appearance at all times
- Perform other duties as assigned
Requirements
- Must be 21 years of age
- Must be able to obtain a DOT Medical Examiner's Certificate
- Proven ability to maintain a safe driving record and adhere to safety regulations
- Ability to pass a background check and drug screening
Skills
- Excellent driving skills and a strong understanding of defensive driving techniques
- Thorough knowledge of traffic laws and regulations
- Ability to navigate efficiently in various traffic conditions
- Strong communication and interpersonal skills to interact effectively with passengers, dispatchers, and other staff
- Ability to maintain a professional demeanor and provide courteous customer service
- Ability to work independently and manage time effectively
- Ability to handle stressful situations calmly and professionally
- Ability to perform basic vehicle maintenance checks and report any mechanical issues
- Ability to maintain accurate records and logs
- Ability to lift and move up to 75 pounds
- Ability to climb, balance, stoop, kneel, crouch or crawl as needed
- Ability to assist passengers with luggage or other belongings
- Ability to maintain a clean and organized vehicle
- Ability to understand and follow written and verbal instructions
- Ability to communicate effectively in English (both written and spoken)
Location
- Austin Fast Park - Del Valle, TX
Work Type
- Part Time
Experience Level
- Experience working with diverse populations and providing excellent customer service
- Experience performing pre-trip and post-trip vehicle inspections is a plus
Education Level
- High School Diploma or GED equivalent or an equivalent combination of education and experience
- Valid driver's license with a current address and acceptable driving record
Salary/Compensations
- $10.00 - $10.50 Hourly
Benefits
- Competitive hourly wage
- Excellent tips (cash and non‑cash)
- Well‑maintained company vehicles
- Medical Insurance (PPO or HDHP)
- Dental & Vision Insurance
- HSA (Health Savings Account)
- Basic & Supplemental Life / AD&D
- Disability Insurance
- Employee Assistance Program (EAP)
- 401(k) with generous company match
- Paid Time Off (Sick, Vacation, Holidays)
About the Company
- Fast Park & Relax is committed to delivering safe, reliable, and courteous transportation for travelers needing efficient shuttle service between our parking facility and the airport terminal.
- We are seeking dependable professional drivers who take pride in safety, service, and a smooth passenger experience.