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About the Role
We are seeking a strong Commercial Account Associate, Complex Risks to support our Commercial Lines Insurance accounts in Toronto. This role requires responsiveness, strong time management skills, and good knowledge of property and casualty experience, with an ideal candidate possessing strong technical and systems experience.
Responsibilities
- Manage commercial client accounts, including renewals, policy documentation, submissions, binders, certificates, and invoicing.
- Maintain accurate digital and physical client files in compliance with HUB standards and broker management systems.
- Support clients by responding to inquiries, preparing renewal packages, and participating in client meetings.
- Review and proof policies, calculate provincial taxes, prepare premium finance quotes, and ensure accuracy of account documentation.
- Track abeyances, expiries, and reporting requirements to ensure timely processing and service delivery.
- Perform administrative support tasks, including database management, third-party requests, and insurance-related research.
- Ensure compliance with HUB standards in file management, including preparing files for storage.
Requirements
- Valid RIBO license Required
- Experience in market negotiations on commercial policies is an asset
- Strong aptitude to learn new risks along with a desire to keep up to date with emerging trends
- Results-oriented and passionate, with a strong sense of accountability and client management skills
- Detail-oriented with strong organization and prioritization skills
- Experience with Applied EPIC or similar insurance broker management systems
Skills
- Microsoft Office: Word, Excel (formulas and pivot tables), PowerPoint and Outlook
- Property and casualty experience
- Technical and systems experience
Location
- Toronto
Work Type
- Full-time
Experience Level
- 2-3 years of commercial insurance experience
- 2-5 years of relevant experience
Salary/Compensations
- $61,000-$83,000
Benefits
- Flexible working arrangements
- Generous time-off policies
- HUB-sponsored training programs
- Tuition reimbursement
- Reimbursements for professional licensing and membership fees
- Special discounts on events, travel, accommodations, and personal home & auto insurance
- Extended health benefits
- Disability insurance
- RRSP matching
- Paid-time-off benefits
- Eligible bonuses
- Commissions for some positions
About the Company
- HUB International is a premier insurance brokerage with an expansive network of over 20,000 dedicated professionals across 500 offices in North America.
- At HUB International, service defines who we are, extending to clients, employees, and the communities we support.
- Regional offices are actively engaged in local initiatives, reflecting a commitment to giving back and making a meaningful difference.
Equal Opportunity
- At HUB, building an inclusive workplace isn’t just part of what we do—it’s at the heart of who we are.
- If you require assistance or accommodation at any stage of the recruitment process, we encourage you to let us know—we’re here to support you.