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About the Role
Provide diverse and advanced administrative support to executives, utilizing technical and business knowledge, company policies, and organizational awareness to support and communicate on their behalf.
Responsibilities
- Provide advanced administrative support to executives, proactively managing details and taking action.
- Manage assigned projects and priorities, ensuring accurate and timely completion.
- Facilitate effective communication between executives and internal/external stakeholders.
- Coordinate and delegate follow-up actions for executive commitments, monitoring progress.
- Prioritize telephone calls and meeting requests, responding to urgent matters with judgment.
- Prioritize and summarize incoming materials, applying knowledge of operations and protocols.
- Schedule meetings and prepare agendas.
- Provide day-to-day office coordination and serve as a resource for staff.
- Interact with internal and external executives to exchange information.
- Prepare reports, spreadsheets, presentations, and other professional documents using various applications.
- Arrange and coordinate travel and meeting schedules, including travel agendas.
- Complete expense reports and maintain detailed expense records.
- Collaborate with others to ensure efficiency of administrative functions.
- Oversee or collaborate on special projects or initiatives.
Requirements
- High School diploma and advanced secretarial certificate
- 7 plus years of related secretarial or administrative assistant experience
- 5 – 7 years of related experience
- Proficiency in all MS Office applications
- Broad understanding of the organization’s policies and practices
Skills
- Activity Coordination
- Business Partnering
- Prioritization
- Service Delivery Effectiveness
- Troubleshooting/Technical Support
- Prioritizing meetings, calls and situations for executive review
- Improving administrative business practices to increase effectiveness
Location
- CAN, Ontario, Toronto, 250 Bloor Street East
Work Type
- Hybrid
Experience Level
- 7 plus years of related secretarial or administrative assistant experience
- 5 – 7 years of related experience
Education Level
- Bachelor’s degree preferred
- High School diploma and advanced secretarial certificate
Salary/Compensations
- $55,125.00 CAD - $91,875.00 CAD
Benefits
- Health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage
- Adoption/surrogacy and wellness benefits
- Employee/family assistance plans
- Retirement savings plans (including pension and a global share ownership plan with employer matching contributions)
- Financial education and counseling resources
- Holidays, vacation, personal, and sick days
- Full range of statutory leaves of absence
About the Company
- Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better.
- To learn more about us, visit https://www.manulife.com/en/about/our-story.html.
Equal Opportunity
- Manulife is an Equal Opportunity Employer
- We embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals.
- We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
- It is our priority to remove barriers to provide equal access to employment.
- A Human Resources representative will work with applicants who request a reasonable accommodation during the application process.
- All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies.
- To request a reasonable accommodation in the application process, contact hr@manulife.com.