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About the Role
Bristol Myers Squibb is seeking a talented learning professional to join a flexible, pooled team within the Worldwide Commercialization Learning Centre of Excellence (WWCL CoE). This role empowers Commercialization colleagues globally with the skills needed to optimize long-term success for the BMS portfolio, working in an agile, project-based model to deliver scalable learning solutions.
Responsibilities
- Work within a dynamic, project-based operating model, accepting project assignments in line with CoE business priorities.
- Deliver against clearly scoped project briefs with defined outcomes, timelines, and quality standards, flexing focus across Commercialization functional areas as assigned.
- Maintain operational awareness of the active demand pipeline; proactively raise risks, flag capacity conflicts, and escalate prioritization issues with structured recommendations.
- Contribute to portfolio-level reporting and governance, ensuring transparency on progress, blockers, and delivery readiness.
- Collaborate with the relevant Associate Director to contribute to annual and ongoing learning needs assessments across assigned functional areas.
- Utilize qualitative and quantitative research methods to identify functional skills gaps and define learning requirements.
- Consult with stakeholders to agree and prioritize recommendations for new skills-based training solutions.
- Support project intake, ensuring stakeholder/sponsor, audience, business objective, timeline, and enterprise-priority linkage are clearly defined.
- Lead and support the design and development of high-impact, skills-based learning solutions incorporating adult learning principles and sustainability plans.
- Collaborate with global and local teams to create and implement tailored learning solutions, ensuring rapid and efficient execution across markets.
- Develop and sustain role-appropriate learning pathways for assigned populations across Commercialization learning portfolio, aligned to the WW Skills Framework.
- Maintain a strategy-to-creation ratio in line with CoE guardrails (target 70% strategy / 30% creation).
- Partner with local market trainers where relevant to enable efficient and cost-effective localization and implementation of WW learning material.
- Leverage AI-enabled tools for content authoring, rapid prototyping, and intelligent automation to accelerate delivery while maintaining quality and compliance standards.
- Develop measurement strategies using the Kirkpatrick Evaluation Model (or equivalent) to assess acquisition of knowledge, skills, and behavior change.
- Serve as LEAP Learning Partner, an execution interlock with LEAP on assigned projects, providing business requirements, SME nominations, design inputs, review cycles, and delivery readiness confirmations.
- Translate project priorities into clear, actionable briefs for LEAP and vendor partners.
- Monitor delivery progress and vendor management; proactively identify risks and escalate prioritization conflicts with structured context and recommended options.
- Champion MyLearning and enterprise platforms within assigned projects, driving adoption, engagement, and a consistently high-quality learner experience.
- Partner with Enterprise Learning teams to ensure learning content meets platform standards and fully leverages available functionality.
- Support the integration of CASA-aligned AI tools, CRM platforms, and adaptive learning technologies within field or Head Office capability programs as required.
- Track and analyze platform adoption metrics and learner data to drive continuous improvement.
- Build and maintain productive relationships with business stakeholders across various teams to ensure learning integrates effectively with business objectives.
- Operate effectively within a complex global cross-matrix environment, connecting and collaborating with key matrix partners.
- Act as a trusted partner and subject matter connector, ensuring content accuracy and timely stakeholder review cycles.
- Play a central role in driving cross-market collaboration, sharing of resources, minimizing duplication, and maximizing efficiencies.
- Critically assess existing skills-based programs and employ a continuous improvement mindset to ensure programs remain current, relevant, and aligned to organizational goals.
- Assess program effectiveness and evaluate whether programs should start, stop, or continue, in line with organizational goals and objectives.
- Stay abreast of external trends in learning innovation, AI, and skill needs to ensure future readiness.
- Leverage AI and alternative modalities to optimize learning experiences and drive efficiency without increasing cost base.
Requirements
- Bachelor’s degree or equivalent required; Master’s degree or Project Management certification preferred.
- Minimum of 3 years’ learning and development within the pharmaceutical industry experience required; experience launching global programs preferred.
- Intermediate to expert training experience: training needs analysis, adult learning principles, learning design, development, execution, and evaluation.
- Hands-on experience with AI tools for Learning content development (authoring, generation, workflow automation).
- Data-literate with experience using learner analytics to drive program decisions and continuous improvement.
- Demonstrated strategic, forward-thinking, agile, enterprise mindset; comfortable navigating ambiguity and adapting to shifting project priorities.
- Proven ability to manage multiple projects and workstreams effectively and simultaneously.
- Strong communication, presentation, facilitation, and influencing skills; able to operate credibly across functions and levels in a complex global cross-matrix environment.
- Proven ability to influence without authority and present to senior leaders.
- Demonstrated ability to work effectively with diverse internal stakeholders at global, regional, and country level.
- Demonstrated track record of developing self and others to drive and enhance team performance.
- Clear escalation discipline: able to distinguish between decisions within own remit and those requiring Associate Director input or governance resolution.
- Ability to travel for multiple meeting engagements (~5% internationally).
Skills
- AI tools for Learning content development
- Learner analytics
- Strategic thinking
- Agile methodologies
- Project management
- Communication
- Presentation
- Facilitation
- Influencing
- Stakeholder management
- Adult learning principles
- Learning design
- Learning development
- Learning execution
- Learning evaluation
Location
- Princeton - NJ - US
Work Type
- Flexible
- Full-time
Experience Level
- Senior Manager
- 3+ years learning and development experience in the pharmaceutical industry
Education Level
- Bachelor's degree or equivalent
- Master's degree or Project Management certification preferred
Salary/Compensations
- $148,750 - $180,250
Benefits
- Comprehensive benefit plans including wellbeing support, retirement and financial protection benefits, and insurance offerings (medical, dental, vision, life and disability).
- Flexible Time Off (FTO) for U.S.-based exempt employees, subject to manager approval.
- 11 paid company holidays each year.
- 160 hours of paid vacation annually for new hires (non-exempt, RayzeBio, Puerto Rico employees).
- 3 optional holidays.
- Paid sick leave.
- Up to two paid volunteer days per year.
- Summer hours flexibility.
- Leaves of absence for medical, personal, parental, caregiver, bereavement, or military needs.
- Annual Global Shutdown between Christmas Day and New Year's Day.
About the Company
- Bristol Myers Squibb is a purpose-driven organization focused on discovering, developing, and delivering innovative medicines to prevail over serious diseases.
- The company offers uniquely interesting and meaningful work, opportunities for growth, and a supportive environment that values inclusion, wellbeing, and flexibility.
- The Skills Development Team within the Worldwide Commercialization Learning Centre of Excellence (WWCL CoE) empowers Commercialization colleagues globally with essential skills.
- The team operates in an agile, project-based model, delivering best-in-class, scalable learning solutions powered by LEAP and AI-enabled ways of working.
Equal Opportunity
- BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles.
- Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer.
- Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.
- BMS will consider qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.