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About the Role

This position provides leadership for administrative operations within the Department of Physics and the Laboratory of Atomic and Solid State Physics (LASSP), supporting the successful integration and day-to-day administration of the combined department. The Operations Administrator serves as the lead administrative staff member for LASSP, overseeing administrative operations, supervising support staff, coordinating workflows, and partnering with department leadership to ensure efficient, consistent, and customer-focused administrative services.

Responsibilities

Manages academic personnel and human resources functions, including research appointments, recruitment, onboarding, employment transactions, and visa and immigration administration.
Serves as primary resource for personnel activities in LASSP, interpreting university policies and procedures, advising faculty and staff, and ensuring compliance.
Oversees operational activities, including administrative support for research seminars, meetings, faculty recruitment, and special events.
Coordinates departmental space and facilities documentation.
Develops and implements administrative procedures and process improvements.
Prepares reports and communications for department leadership.
Supervises one non-exempt staff member.
Fosters a culture of belonging and a healthy work environment by communicating across differences, being cooperative, collaborative, open, and welcoming, showing respect, compassion, and empathy, engaging and supporting others, speaking up when others are being excluded or treated inappropriately, and supporting work/life integration.

Requirements

Associate's degree and 4–6 years of progressively responsible experience in administration, operations, human resources, or academic administration, or an equivalent combination of education and experience.
Demonstrated experience coordinating or managing complex administrative operations, exercising sound judgment, and independently prioritizing multiple competing responsibilities in a fast-paced environment.
Experience interpreting and applying organizational policies, procedures, and administrative processes while ensuring accuracy, compliance, and confidentiality.
Demonstrated ability to lead projects, coordinate cross-functional activities, and develop or improve administrative processes and workflows.
Supervisory experience or demonstrated experience leading, training, or coordinating the work of others.
Excellent organizational, analytical, written, verbal, and interpersonal communication skills, with the ability to build collaborative relationships across a diverse organization.
Proven ability to exercise initiative, make independent decisions within established guidelines, solve complex administrative problems, and recommend effective solutions.
Demonstrated commitment to providing exceptional customer service while maintaining professionalism, diplomacy, and discretion when handling confidential or sensitive information.
Proficiency with standard business software, including word processing, spreadsheets, email, and calendar applications.

Skills

Leadership
Sound judgment
Initiative
Organizational skills
Communication skills
Customer service
Professionalism
Diplomacy
Discretion
Microsoft Office Suite
Adobe Acrobat
Applicant tracking systems

Location

Onsite

Work Type

Full-time

Experience Level

4-6 years

Education Level

Associate's degree
Bachelor's degree

Salary/Compensations

$65,447.00 - $70,356.00

Benefits

No visa sponsorship provided
No relocation assistance provided

About the Company

The College of Arts and Sciences is the largest undergraduate college at Cornell and consists of approximately 4,600 undergraduates, 1,370 graduate students, 685 faculty, 40 academic departments, and 300 staff.
The Department of Physics is renowned for the strength and versatility of its program; the breadth of its training and the reach of its influence is unsurpassed in many areas.
Famous for its Nobel Prize-winning work in low-temperature physics and theoretical astrophysics, current research areas include high-energy particle physics, cosmology and astrophysics, accelerator physics, X-ray physics, physics education research, biological physics, soft condensed matter physics, quantum materials, and nanostructure physics.
Located in the College of Arts and Sciences, the Physics Department is one of the largest units in the college and consists of 40 tenure-track faculty, approximately 180 PhD students, 70 undergraduate majors, multiple research centers, and many research collaborations at Cornell and around the world.

Equal Opportunity

Cornell welcomes students, faculty, and staff with diverse backgrounds from across the globe to pursue world-class education and career opportunities, to further the founding principle of “... any person ... any study.” No person shall be denied employment on the basis of any legally protected status or be subjected to prohibited discrimination involving, but not limited to, such factors as race, ethnic or national origin, citizenship and immigration status, color, sex, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual’s genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law.
Cornell University embraces diversity in its workforce and seeks job candidates who will contribute to a climate that supports students, faculty, and staff of all identities and backgrounds.
We hire based on merit, and encourage people from historically underrepresented and/or marginalized identities to apply.
Consistent with federal law, Cornell engages in affirmative action in employment for qualified protected veterans as defined in the Vietnam Era Veterans’ Readjustment Assistance Act (VEVRAA) and qualified individuals with disabilities under Section 503 of the Rehabilitation Act.
We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law.