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About the Role

Provide supervision and support to clients and contribute to safe, effective, and efficient operations of The Homestead.

Responsibilities

Appropriately model healthy life skills and socialization to clients.
Provide support as needed to clients in residence, as well as clients and former clients by telephone.
Manage the safety and security of the building after office hours, including alarm system, evacuation, and emergency management.
Manage interpersonal crisis and conflict situations among clients.
Manage behavior modification strategies with clients in consultation with the team as required.
Train, assign, and supervise client chores and work therapy as required.
Review and complete all required written communication, including log book, communication book, general log, Initial Inquiry Forms, and EMHWARE.
Maintain professional and appropriate verbal communication with co-workers, on-call counselors, management, clients, and members of the public while on duty.
Effectively and safely manage the distribution of client medications.
Admit and orient new clients to the residence.
Answer doors, telephones, and accept deliveries as necessary.
Prepare and serve meals as necessary.
Perform housekeeping duties as required.
Participate in team interactions and decision making.
Process client belongings on discharge.
Ensure that clients are following guidelines.
Stock housekeeping supplies as necessary.
Appropriately manage hazardous items such as cleaning supplies and sharps.
Supervise client urine screens and breathalyzers as required.
Be in agreement with and willing to support our Mission Statement and treatment philosophy.
Maintain a drug and alcohol-free lifestyle while on Salvation Army property and on duty.
Model appropriate dress that reflects a professional office environment.
Participate in all staff meetings by attendance and participation.
Participate in regular direct supervision with immediate supervisor and implement improvement in performance as directed.
Participate in yearly formal evaluation.
Represent The Salvation Army Homestead in a professional manner at all times.
Be punctual and work all hours scheduled, advising immediate supervisor when this is not possible.
Read and adhere to the policies and procedures of The Homestead.
Participate in staff development as required.
Work as an effective member of The Homestead team.

Requirements

Education, experience or equivalent in working with women with addictions and other marginalized women.
Develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.
Vulnerable Sector Check Required: an original copy of a current Vulnerable Sector Check (VSC) that is less than six (6) months old is required by your start date, and the results of the check must be acceptable to The Salvation Army in its sole discretion.
The cost of the VSC is borne by the employee.

Skills

Attention to detail, problem solving and analytical skills.
Strong sense of integrity and confidentiality with professional ethics and a balanced sense of fairness and flexibility.
Excellent oral and written communication skills.
Crisis/Conflict Management Skills.
Diversity awareness and appreciation.
Strong interpersonal skills.
Ability to work effectively as a team member.
First Aid/CPR Certification.
WHMIS training an asset.
Mental health knowledge an asset.
Computer skills in word processing, email, data entry, previous experience using EMHWARE an asset.
Ability to cook for thirty people.
Food Handlers Certificate.
Must be supportive of the mission of The Salvation Army.

Location

Toronto Harbourlight - The Homestead Alice M. Walter House

Work Type

Full-time

Experience Level

Entry Level

Education Level

Diploma or degree in one of the human services professions (Preferred)
CPR + Standard First Aid
CPI
ASSIST

Salary/Compensations

$21.64 per hour
The target hiring range for this position is $20.57 to $20.57 with a maximum of $20.57.

Benefits

The Salvation Army will provide reasonable accommodation upon request.

About the Company

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda.
Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter.
In addition, we support people experiencing unemployment, addiction and family challenges.
We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship.
As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.
The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.