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About the Role
Manages a team responsible for the warehousing, configuration, and logistics of corporate technology assets. Serves as a subject matter expert in hardware asset management, inventory control, logistics, sustainability, and technology asset disposition. Ensures accurate inventory records and oversees shipping, receiving, refurbishment, data destruction, and environmentally responsible disposal. Manages retail sales of end-of-use assets.
Responsibilities
- Lead, mentor, and develop a team of Technology Equipment Technicians.
- Manage the installation of the operating system image on personal computers and other devices.
- Manage lifecycle management support for end-user computing and mobile devices.
- Manage environmentally responsible activities for responsible asset disposal.
- Serve as point person for work-related escalations and manage task completion to meet service level agreements.
- Implement strategic improvements to drive operational efficiency.
- Maintain comprehensive files and records for audit reference.
- Ensure process mapping and procedural documentation are current and accurate.
- Develop and implement work request platform enhancements and process automation.
- Facilitate meetings with third-party vendors.
- Oversee stockroom inventory management and semi-annual auditing.
- Record all sales with customers, recyclers, wholesale outlets, and related entities.
- Compile key metrics and provide regular reporting to senior management.
- Maintain and enhance professional and technical knowledge.
- Exercise managerial authority concerning staffing, performance appraisals, promotions, salary recommendations, performance management, and terminations.
- Understand and adhere to the Company’s risk and regulatory standards, policies, and controls.
- Design, implement, maintain, and enhance internal controls to mitigate risk.
- Identify risk-related issues needing escalation to management.
- Promote an environment that supports a culture of belonging and reflects the M&T Bank brand.
- Maintain M&T internal control standards.
- Complete other related duties as assigned.
Requirements
- Bachelor's degree and a minimum of 2 years’ related work experience, or a combined minimum of 6 years’ higher education and/or work experience, including a minimum of 2 years’ related work experience.
- Minimum of 2 years’ work leadership and/or supervisory experience.
- Proficiency with pertinent word processing, spreadsheet, presentation, diagramming, and meeting software.
- Proficiency using pertinent work tracking platform.
- Proficiency using pertinent asset tracking software.
- Proven verbal and written communication skills.
- Proven presentation skills.
- Proven analytical skills.
- Experience in one-on-one negotiation and sales.
- Valid driver's license.
- Knowledge of forward and reverse logistics.
- Experience using hand trucks and pallet jacks.
- Forklift certified within 30 days of hire.
- Availability and ability to travel up to 30% of the time throughout the US.
- Passing the Bank's motor vehicle check.
Skills
- Hardware asset management
- Inventory control
- Logistics
- Sustainability practices
- Technology asset disposition
- Shipping and receiving
- Refurbishment
- Data destruction
- Retail sales
- E-commerce
- Wholesale sales
- Team leadership
- Mentoring
- Operating system imaging
- Lifecycle management
- Asset tracking
- Process improvement
- Audit procedures
- Process mapping
- Procedural documentation
- Work request platforms
- Process automation
- Vendor management
- Stockroom inventory management
- Sales recording
- Financial reporting
- Risk management
- Internal controls
Location
- Cheektowaga, New York, United States of America
Work Type
- On-site
Experience Level
- Minimum of 2 years’ related work experience
- Minimum of 2 years’ work leadership and/or supervisory experience
Education Level
- Bachelor's degree
- CompTIA A+
- Microsoft certifications
- Google certifications
- IAITAM certifications
Salary/Compensations
- $74,600.00 - $124,400.00 Annual (USD)
About the Company
- M&T Bank is committed to fair, competitive, and market-informed pay for our employees.