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Tailor your resume to this Head Teller - Long Island City Branch role.
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Tailor your resume to this Head Teller - Long Island City Branch role.
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About the Role
The Head Teller will provide guidance, supervision, and support for new and existing tellers within the branch.
Responsibilities
- Process customer transactions accurately and efficiently, including deposits, withdrawals, transfers, money orders, cash advances, and cashiers’ checks.
- Order, ship, and provide the branch with cash, as well as receive vault money for the branch and ATM.
- Perform various administrative and supervisory duties, such as handling over and short GL’s and Cash Items.
- Ensure the teller line runs efficiently and all tellers adhere to bank policies and procedures regarding money handling, cash levels, transaction processing, and controls.
- Support business development goals by referring customers to platform staff.
- Coach and mentor tellers in making platform referrals.
- Schedule teller staff based on branch needs.
Requirements
- High School Diploma or equivalent required.
- Prior supervisory experience preferred.
- Minimum 2 years' retail banking experience preferred.
- Strong customer service skills.
- Cash-handling experience required.
- Advanced PC, Network, E-Mail, Director, Internet, Word Processing, Spreadsheet, and Transaction Research experience preferred.
- Good problem-solving skills.
- Thorough understanding of compliance and record keeping requirements.
- All applicants must attach a recent resume to be considered.
Skills
- Customer service
- Cash handling
- PC proficiency
- Network proficiency
- E-Mail proficiency
- Director proficiency
- Internet proficiency
- Word processing
- Spreadsheet proficiency
- Transaction research
- Problem-solving
- Compliance
- Record keeping
Location
- Long Island City, Queens, New York
Work Type
- Full-time
Experience Level
- Supervisory experience preferred
- 2 years' retail banking experience preferred
Education Level
- High School Diploma or equivalent
Salary/Compensations
- $20 - $25 per hour
About the Company
- Dime Commercial Bank (Dime) is currently hiring.