Inside Sales Associate at Home Central | Broome County, NY, US | Rezi

Inside Sales Associate at Home Central

Inside Sales Associate

Home Central · Broome County, NY, US

Today

Inside Sales Associate

Home Central · Broome County, NY, US

19 hours ago
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About the Role

Cashiers are an important part of providing an outstanding customer service experience consistent with company values. Cashiers are often the first employee customers see upon entering the store; therefore, it is important that cashiers be ready to create an outstanding first impression, every time.

Responsibilities

  • Create an inviting environment for customers by maintaining a clean and orderly front end, including housekeeping tasks.
  • Verbally welcome all customers.
  • Answer a variety of basic questions concerning merchandise and its location within the store.
  • Answer phones promptly and transfer customers to the correct department.
  • Provide a smooth customer experience by maintaining an efficient checkout process and orderly traffic flow.
  • Have a working knowledge of all store policies and procedures, including returns, refunds, account payments, and deliveries.
  • Be vigilant to identify shoplifters and other types of theft, responding with appropriate action according to store policy.
  • Operate all point-of-sale equipment and process all types of transactions, including cash, credit card, debit card, and house accounts.
  • Provide accurate sales transactions to all customers.
  • Maintain the displays and area around the checkout counter, including stocking and cleaning.
  • Help store staff with other tasks as needed.
  • Attend all staff meetings.
  • Adhere to all store policies and safety standards.

Requirements

  • Outstanding customer service skills and a professional attitude.
  • Team player with a willingness to contribute wherever needed.
  • Good math and cash register skills.
  • General understanding of store merchandise with a willingness to continually expand knowledge.
  • Capacity to follow through on tasks and self-motivated to stay busy throughout the day.
  • Able to work flexible hours, including weekends and holidays.
  • Highly organized, ability to multi-task with acute attention to detail.
  • Able to communicate effectively with customers, coworkers, and management.
  • Able to lift and handle products of varying weights as needed.
  • Understand how to efficiently operate the store's point-of-sale system.

Skills

  • Customer service
  • Cash register operation
  • Point-of-sale (POS) system operation
  • Communication
  • Organization
  • Multi-tasking
  • Attention to detail

Benefits

  • Employee discounts
  • Health insurance
  • Paid time off
  • Training & development

About the Company

  • Family-owned company that takes pride in being a stable employer for 50+ years!