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About the Role
Yard associates are expected to maintain a positive representation of Home Central by providing an outstanding customer experience consistent with company values. The main task of a yard associate is to assist customers and maintain a clean and efficient lumberyard. They should be willing to continually learn and expand their knowledge of the retail industry.
Responsibilities
- Provide excellent customer service by assisting customers, answering questions, helping them find merchandise, and suggesting add-on sales.
- Process special orders.
- Maintain a clean and orderly lumberyard, including housekeeping tasks.
- Notify customers of upcoming promotions and new products.
- Assist in taking regular inventory of stock.
- Assist with loading customer's vehicles, verifying correct products against invoices.
- Assist with daily upkeep and straightening of lumber stacks.
- Help yard staff with other tasks as needed.
- Identify shoplifters and other types of theft, responding according to store policy.
- Attend all staff meetings.
- Adhere to store policies and safety standards.
Requirements
- Outstanding customer service skills and a professional attitude.
- Working knowledge of store products with a willingness to continue learning.
- Organized, self-starter who thinks independently and solves problems.
- Strong math, reading, writing, and communication skills.
- Knowledge of effective sales methods and techniques.
- Understand how to safely operate a forklift.
- Ability to lift up to 80lbs. on a regular basis.
Skills
- Customer service
- Sales
- Forklift operation
- Inventory management
- Communication
Benefits
- Employee discounts
- Health insurance
- Paid time off
- Training & development
About the Company
- Family-owned company that takes pride in being a stable employer for 50+ years!