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About the Role
As a Wares Processor, you will play a vital role in preparing donated items for retail stores, supporting store success while funding programs and services that strengthen the region. This role is ideal for individuals who enjoy hands-on work and take pride in turning donated items into great finds for the community.
Responsibilities
- Sort and assess hard line products (housewares, décor, small appliances, and more) based on quality standards
- Price, tag, and label merchandise accurately using established pricing guides
- Meet daily and bi-weekly production goals
- Maintain strong knowledge of hard line merchandise and continuously build product expertise
- Stock and organize merchandise on the sales floor as needed
- Provide friendly, respectful customer service and assist with customer concerns
- Keep workstations, sales areas, and shared spaces clean, safe, and organized
- Follow all safety procedures when handling merchandise and equipment
- Work collaboratively as a positive, supportive member of the store team
- Assist with additional duties as assigned and cross-train in other areas as needed
Requirements
- Ability to communicate clearly with customers and coworkers
- Basic reading and writing skills for policies, labels, and routine reports
- Willingness to learn, receive feedback, and contribute ideas
- Must be available to work evenings, weekends, and holidays
- Flexible availability is required
- Standing and walking for extended periods
- Frequent lifting, pushing, and pulling of items (up to 25 lbs routinely, heavier with assistance)
- Regular bending, reaching, crouching, and kneeling
Location
- Retail store and donation processing area
Work Type
- Full-time
- Part-time
Experience Level
- Previous retail or production experience preferred, but not required
Education Level
- High school diploma or GED preferred
Salary/Compensations
- Production incentive program available for exceeding established production standards
- For a standard 37.5-hour workweek, the sales production goal is $8,000 every two weeks
- 20 hours/week: $4,267 every two weeks
- 25 hours/week: $5,333 every two weeks
- 30 hours/week: $6,400 every two weeks
- 37.5 hours/week: $8,000 every two weeks
About the Company
- Goodwill of the Finger Lakes' mission is elevating people, community, and planet for a good today and a better tomorrow.
- We value teamwork, respect, and growth, and are committed to living our BLUE values every day.
- Every item processed, customer helped, and shift worked supports our mission.
- Offers meaningful work in a supportive, values-driven environment.
Equal Opportunity
- Goodwill of the Finger Lakes is an Equal Opportunity Employer.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.