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About the Role
As a Cashier at Goodwill of the Finger Lakes, you will be an important ambassador of our mission and values, often being the first and last person our customers interact with. Your role is crucial in creating a positive shopping experience through outstanding customer service and accurate transactions, while supporting community programs.
Responsibilities
- Welcome customers with a friendly and enthusiastic greeting and provide exceptional customer service
- Process transactions accurately using the cash register
- Properly package merchandise and ensure accurate payment collection
- Promote Goodwill's Round-Up Program and invite every customer to make a donation at checkout
- Maintain an accurate cash drawer and follow all cash-handling procedures
- Assist in resolving customer concerns in a professional, courteous, and respectful manner
- Help maintain a clean, safe, and welcoming shopping environment throughout the store
- Support other store functions through cross-training opportunities, including sorting, pricing, stocking, and merchandising merchandise
Requirements
- High school diploma or GED preferred
- Previous retail or customer service experience preferred, but not required
- Basic math skills and attention to detail
- Strong communication and interpersonal skills
- Ability to read and understand receipts, schedules, policies, and other workplace documents
- Ability to work effectively both independently and as part of a team
- A positive attitude and commitment to providing excellent customer service
- Standing for extended periods throughout the shift
- Frequent walking and movement throughout the store
- Regular bending, reaching, stocking, and merchandising activities
- Ability to lift, carry, push, and pull merchandise and equipment safely
- Frequent handling of merchandise and cash transactions
Skills
- Customer service
- Cash handling
- Communication
- Interpersonal skills
- Problem-solving
- Teamwork
Location
- Retail store environment
Work Type
- Full-time
- Part-time
Experience Level
- Entry-level
Education Level
- High school diploma or GED preferred
About the Company
- Goodwill of the Finger Lakes' mission is elevating people, community, and planet for a good today and a better tomorrow.
- We value teamwork, respect, and growth, and we are committed to living our BLUE values every day.
- Every item you process, every customer you help, and every shift you work supports our mission.
Equal Opportunity
- Goodwill of the Finger Lakes is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.