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About the Role
Our high-end, boutique dental practice is seeking a Treatment Coordinator who enjoys building relationships, helping patients move forward with treatment, and creating outstanding patient experiences. This is not a high-volume, "patients in and out" environment. We take pride in providing personalized care, exceptional service, and the kind of attention that allows patients to feel truly cared for. We've built a workplace culture centered around support, respect, and teamwork.
Responsibilities
- Present treatment plans clearly and compassionately
- Help patients understand their treatment options and next steps
- Guide patients through scheduling and treatment coordination
- Assist with financial discussions and payment arrangements
- Build trust and long-term relationships with patients
- Manage patient schedules and treatment follow-up
- Support front office operations and patient communications
- Collaborate closely with the doctor and team to deliver an exceptional patient experience
Requirements
- Treatment Coordinator experience preferred
- Strong communication and relationship-building skills
- Professional, organized, and detail-oriented
- Comfortable discussing treatment recommendations and financial arrangements
- Patient-focused with a warm, compassionate approach
- Positive attitude and team-oriented mindset
- Someone who values a supportive culture and wants to contribute to it
- Knowledge of Dentrix
- Experience as Dental Front desk
- Experience in high-end customer service in General Dental or Prosthodontics
- Excellent communication and interpersonal skills
- Ability to explain treatment plans clearly and empathetically, with clinical knowledge
- Comfortable discussing financial options with patients
Skills
- Communication
- Relationship-building
- Organization
- Detail-oriented
- Patient-focused
- Team-oriented
- Dentrix
- Dental Front desk operations
- High-end customer service
- General Dental
- Prosthodontics
- Interpersonal skills
- Clinical knowledge
Location
- New York
Work Type
- Full-time
Experience Level
- Based on experience
Salary/Compensations
- $30–$42/hour
Benefits
- Potential signing bonus
- Potential relocation assistance for qualified candidates moving to New York
- 401k
- Paid holidays
- Sick days
- Vacation time
About the Company
- High-end, boutique dental practice
- Patients are treated with exceptional care and team members are genuinely valued
- Workplace culture centered around support, respect, and teamwork
- Team members enjoy coming to work, support one another, and take pride in the positive environment
- Respected, high-end practice with a loyal patient base
- Exceptional patient care starts with a team that feels respected, supported, and appreciated
- A workplace where people genuinely enjoy helping one another succeed