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About the Role
UGLYCASH is seeking a passionate individual to manage and grow its X community, create content, scale support infrastructure, coordinate events, and act as a public ambassador. This role is crucial for influencing product development and representing the company's mission of global financial inclusion.
Responsibilities
- Manage and grow UGLYCASH's X community
- Create, curate and produce community content (live streams, online resources, social posts)
- Scale community support and moderation infrastructure (CRM, support ticketing systems)
- Coordinate and run in-person community events and meetups
- Collect and synthesize community feedback to influence product development
- Serve as a public ambassador and figurehead for UGLYCASH
Requirements
- Located in the United States and willing to move to San Francisco after hire
- 3+ years of relevant experience in technology and crypto
- Experience leading and growing a community
- Experience scaling and operationalizing customer success systems
- Operational experience in a crypto startup/project
- Experience managing and growing a team
- Very active on social media with an existing following
- Deep connectivity in / understanding of the crypto ecosystem
- Great communicator, comfortable talking in public and hosting live events
- Exceptional detail-oriented operational, project management and organizational skills
- A relentless, growth-oriented self-starter
Skills
- Community management
- Content creation
- Social media marketing
- Customer support systems
- Event coordination
- Product development feedback
- Public relations
- Crypto ecosystem understanding
- Communication
- Project management
- Organizational skills
Location
- San Francisco
- Remote (2 months/year)
Work Type
- Full-time
- Onsite (San Francisco)
- Remote (2 months/year)
Experience Level
- 3+ years of relevant experience
Salary/Compensations
- Competitive compensation plan including cash and potential token grant
Benefits
- Relocation support
- Comprehensive medical, dental, and vision insurance plans
- Flexibility of working remotely for 2 months a year
- 3 weeks of vacation, sick days, company holidays, and bonus anniversary days
- Paid parental leave (maternity, paternity, adoption)
- Bereavement Leave
About the Company
- UGLYCASH aims to disrupt traditional finance by offering honesty, transparency, and global financial inclusion.
- The company is driven by the mission that access to stable currency is a human right.
- They differentiate themselves through authenticity, honesty, and human connection, not just their name.