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About the Role
The Administrative Assistant will receive on-the-job training and continuing education opportunities. Responsibilities include managing customer service inquiries via telephone and in-office, assisting with customer needs, and providing administrative support for the team and branch manager.
Responsibilities
- Assist management team with material issues and tasks.
- Provide excellent customer service via phone and in person.
- Ensure inventory is managed appropriately and adjustments are made when needed.
- Conduct spot checks of materials, high value items, and high turnover inventory regularly.
- Coordinate the collection of credit card receipts and submission process.
- Assist branch manager with customer follow-ups.
- Perform projects as needed for the branch manager.
- Assist with creation and coordination of estimates.
- Communicate estimates to customers.
- Inform clients of new equipment options.
Requirements
- Must be well organized, highly motivated, and willing to work well with a team of professionals.
- Proficiency in Microsoft Office.
- Excellent communication skills, both verbal and written.
- Excellent phone and cold calling skills.
- Exceptional customer service skills.
- Strong listening and sales skills.
- Ability to lift up to 35 pounds.
- Ability to bend at waist and/or knees and lift arms over shoulders.
- Ability to sit for extended periods of time with ability to use a keyboard.
Skills
- Microsoft Office
- Communication skills
- Phone skills
- Cold calling skills
- Customer service skills
- Listening skills
- Sales skills
Location
- Austin, TX
Work Type
- Full-time
Experience Level
- Commensurate with experience
Education Level
- Associate’s Degree or higher in Biology related course study preferred or equivalent work experience
Salary/Compensations
- $42,000-$45,000 Annually
Benefits
- Multiple health plans to choose from, including the ability to participate in an HSA.
- Dental, Vision, and Company Paid Life Insurance
- 12 Paid Holidays per year
- Generous PTO
- 401(k) with Generous Company Match
About the Company
- Jones Lake Management is a full-service lake and pond management specialty company.
- This company was built on providing unwavering quality solutions and products to our customers!
- It ALL begins with the employees hired to provide a professional level of service in the field, or at the office.
Equal Opportunity
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.