Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

Tailor your resume to this Senior Learning & Development Specialist role.

Rezi rewrites your resume against Austin Telco Federal Credit Union's job description. Free.

Tailor your resume to this Senior Learning & Development Specialist role.

Rezi rewrites your resume against Austin Telco Federal Credit Union's job description. Free.

Tailor my resume

Don't guess if your resume is good enough.

See how it scores against the Senior Learning & Development Specialist posting at Austin Telco Federal Credit Union — free, in seconds.

Don't guess if your resume is good enough.

See how it scores against the Senior Learning & Development Specialist posting at Austin Telco Federal Credit Union — free, in seconds.

Get my score

About the Role

Austin Telco Federal Credit Union is seeking a Senior Learning & Development Specialist with strong instructional design experience and hands-on expertise with Articulate Rise and Articulate Storyline to create engaging learning experiences and support employee development.

Responsibilities

• Independently lead and manage learning and development projects from needs assessment through implementation, evaluation, and continuous improvement.
• Partner with department leaders and stakeholders to identify performance gaps, learning opportunities, and development needs.
• Design, develop, and deliver high-quality learning solutions, including instructor-led training, virtual learning, blended learning, e-learning, job aids, and performance support materials.
• Serve as a subject matter resource for instructional design, adult learning principles, facilitation techniques, and learning technologies.
• Facilitate complex training programs and presentations for employees, leaders, and cross-functional teams.
• Collaborate with subject matter experts to translate technical and operational content into engaging and effective learning experiences.
• Evaluate training effectiveness through participant feedback, knowledge assessments, performance metrics, and business outcomes, making recommendations for improvement.
• Consult with managers and department leaders regarding employee development strategies and learning solutions.
• Establish credibility with learners by demonstrating expertise, providing relevant examples, and connecting learning content to business objectives and job performance.
• Analyze emerging learning and development trends and recommend innovative solutions to enhance organizational learning programs.
• Provide project leadership for department-wide initiatives by coordinating timelines, deliverables, stakeholder communication, and implementation activities.
• Support the administration and optimization of Learning Management Systems (LMS) and other learning technologies.
• Create and maintain training manuals, procedure guides, multimedia resources, facilitator guides, and other instructional materials.
• Perform work with a high degree of independence, exercising sound judgment and decision-making authority within established guidelines.
• Handle complex assignments and escalated learning-related challenges while supporting team success and organizational objectives.
• Mentor and support Learning & Development Specialists by providing guidance, coaching, feedback, and sharing best practices.
• Assist with onboarding and development of new Learning & Development team members.
• Serve as a mentor and knowledge resource for Learning & Development Specialists.
• Provide guidance and support on project execution, facilitation techniques, instructional design, and stakeholder management.
• Model professionalism, collaboration, accountability, and continuous learning.
• Assist in onboarding and developing new department team members.
• Share best practices, lessons learned, and innovative approaches to improve team effectiveness.
• Support department initiatives and contribute to the overall success of the Learning & Development function.
• Must hold a valid driver's license and be able to operate a motor vehicle for travel to branches as necessary.
• Must effectively carry out the essential duties and responsibilities in a manner that consistently demonstrates a commitment to Austin Telco's mission and values.
• Performs other duties as assigned by the Learning & Development Manager.

Requirements

• Bachelor's degree in human resources, Organizational Development, Education, Business, or a related field, or an equivalent combination of education, training, and relevant professional experience.
• Minimum of 5-7 years of experience in learning and development, training facilitation, instructional design, organizational development, or a related field.
• Extensive experience developing training solutions using learning technologies, learning management systems, and the full Articulate 360 suite, including advanced proficiency with Articulate Storyline and Articulate Rise.
• Demonstrated experience independently leading complex training or organizational learning projects.
• Strong understanding of adult learning theory, instructional design methodologies, and performance improvement principles.
• Advanced facilitation and presentation skills with the ability to engage diverse audiences and adapt delivery methods as needed.
• Excellent verbal, written, interpersonal, and consulting skills.
• Strong project management and organizational skills with the ability to manage multiple initiatives simultaneously.
• Experience developing training materials using learning technologies, e-learning authoring tools, and learning management systems.
• Ability to build collaborative relationships and influence stakeholders at all organizational levels.
• Strong analytical and problem-solving skills with the ability to assess learning needs and measure training effectiveness.
• Ability to exercise sound judgment and work independently with minimal supervision.
• Good credit standing (verified prior to interview).
• Successful background check and drug screening upon offer.

Skills

• Instructional design
• Articulate Rise
• Articulate Storyline
• Learning technologies
• Learning management systems (LMS)
• Adult learning principles
• Facilitation techniques
• Project management
• Stakeholder management
• Analytical skills
• Problem-solving skills

Location

• 11149 Research Blvd, Austin, TX, 78759

Work Type

• Onsite
• Full-time

Experience Level

• Senior
• 5-7 years

Education Level

• Bachelor's degree in human resources, Organizational Development, Education, Business, or a related field, or equivalent combination of education, training, and experience.

Salary/Compensations

• $70,000-$87,500

Benefits

• Medical, dental, vision, disability, and life insurance
• Optional coverage for critical illness, legal support, and more
• Paid federal holidays, vacation, sick leave, and special paid days for birthdays, work anniversaries, and other milestones
• 401(k) with company match
• Pension plan
• Volunteer opportunities
• Credit union-sponsored events

About the Company

• At Austin Telco Federal Credit Union, we’re dedicated to making a positive impact on our members, our community, and each other.
• We’re more than a credit union — we’re a community. At Austin Telco, you’ll find a supportive culture, opportunities for growth, and a mission-driven team that puts people first.
• A supportive, mission-driven culture that values respect, empathy, service, integrity, and cooperation.

Equal Opportunity

• We celebrate diversity and are committed to creating an inclusive environment for all employees.