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Responsibilities
- Cleans and services assigned guest rooms and bathrooms in a timely and organized manner according to procedures and standards.
- Changes sheets, makes beds and vacuums in both stay-over and check-out guest rooms.
- Dusts entire guest room including tables, nightstands, dressers, light fixtures, televisions, air condition units, and window ledges in all rooms.
- Cleans all mirrors.
- Notifies guest services (front desk) when service is complete so rooms may be sold.
- Reports any room unable to be serviced within appropriate time standards to the supervisor.
- Reports needed repairs of unsafe conditions to the supervisor.
- Responds to requests from guests, supervisors, or management in a timely and efficient manner.
- Maintains linen cart and supplies neat and organized to department standards.
- Maintains the security of equipment, keys, and supplies issued each day.
- Reports lost and found articles to the supervisor.
- Replaces light bulbs.
- Transports trash and waste to disposal area.
- Replenishes supplies such as drinking glasses, writing, bathroom supplies, and linen.
- Cleans rooms in accordance with the specific brand and company minutes per room standard.
- Follows procedures for team cleaning and self-inspecting program.
- Responds quickly to guest requests in a friendly manner.
- Reports appropriate complaints or requests to the appropriate department.
- Follows up to ensure guest satisfaction.
- Keeps maid station clean and organized and makes rollaway beds.
- Provides a professional image at all times through appearance and dress.
- Follows company policies and procedures.
- Performs other duties as assigned by supervisor or management.
Location
- Austin, TX 78704
Work Type
- Full-Time
- Part-Time
Benefits
- Comprehensive Benefits for Full-Time Employees including medical, dental, vision, and other benefit options based on eligibility.
- Transportation Assistance Program: All employees have access to company-sponsored monthly transit passes.
- Complimentary Employee Meals: Enjoy one free meal during each scheduled shift.
- Monthly Team Celebrations & Recognition Events.
- Career Growth Opportunities.
- Supportive Team Environment.