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About the Role
The Clinical Social Worker I/II works within the Citywide Community Response (CCRT) program, providing treatment to adults in Psychiatric Emergency Services (PES) at Zuckerberg San Francisco General Hospital. This role supports both admitted patients and carries an outpatient caseload, offering consultation, discharge planning, care coordination, and treatment referrals. The program utilizes a proactive, client-centered, and trauma-informed approach to address acute psychiatric crises and substance use. This is a new and innovative program requiring expertise in complex clinical care, system navigation, and engagement, including low threshold intensive case management.
Responsibilities
- Provides ongoing mental health services, including psychotherapy (Individual, Group, & Family), Crisis Intervention, Case Management and Outreach to a caseload of severely mentally ill clients.
- Makes case terminations and discharge plans, when clinically appropriate.
- Develops a comprehensive individual service plan for each client, integrating knowledge of a wide range of human service resources.
- Provides consultation to a multi-disciplinary treatment team on the psychosocial ramifications of psychiatric illness.
- Facilitates treatment coordination among various agencies and advocates for and links clients to needed services.
- Provides consultation to and maintains liaison with campus and community programs, including educational, legal, and social organizations involved in case management.
- Acts as liaison to inpatient units to facilitate referrals and service treatment.
- Screens referrals for meeting program criteria; conducts intake of new clients, including assessment, community functioning, and service needs, when appropriate.
- Assesses presenting problems, psychosocial history, mental status and diagnosis (DSM-V).
- Responds to unscheduled “walk in” clients, utilizing crisis intervention techniques and providing 5150 services as needed.
- Serves as weekly OD screening clients for entry into the clinic.
- Maintains client’s records according to California, City and County requirements.
- Records data in client’s charts.
- Meets program productivity standards.
- Assists in processing quality improvement requests.
- Completes billing and other documentation of services in a timely fashion.
- Attends staff and clinical team meetings, and participates in training sessions.
- Identifies program problems and makes recommendations to supervisory and administrative staff.
- Provides education to the community regarding program services, client needs and treatment.
- Assists in planning and providing in-service to staff.
- Provides orientation and didactic training to interns.
- Supervises student(s) and participates in student training program meetings, if desired and appropriate.
Requirements
- Ability to work in a high stress, high volume area and work well under pressure and with deadlines.
- Ability to follow oral and written instructions accurately and be detailed oriented.
- Able to efficiently prepare written summaries of activities, set priorities, and complete reports within required timeframes.
- Knowledge of medical and/or psychiatric terminology and psychiatric medication.
- Ability to work collaboratively in a multidisciplinary setting.
- Excellent communication and interpersonal skills.
- Able to work as a team member in a culturally diverse setting.
- Able to lift 50lbs and climb stairs.
- Demonstrated excellent attendance and reliability.
- A preliminary job offer and assignment may be extended pending successful background clearance.
- An understanding of mental health issues and sensitivity toward clients with mental health disorders.
- Ability to work with clients and program staff from diverse cultural and social class backgrounds.
- Two years working with severely mentally ill adults, the homeless, and dual diagnosed populations.
- One year experience doing community-based case management and the ability to do outreach including to SRO hotels and shelters.
- Case Management experience.
- Prior work experience or training in an acute, hospital setting (Preferred).
- Prior related UC experience (Preferred).
Skills
- Psychotherapy
- Crisis Intervention
- Case Management
- Outreach
- Service Planning
- Consultation
- Liaison
- Intake/Assessment
- Record Keeping
- Administration
- Education and Training
- System Navigation
- Engagement
- Low threshold intensive case management
Location
- San Francisco
Work Type
- Full-time
- Onsite
Experience Level
- Clinical Social Worker I/II
Education Level
- Master’s degree in social work, psychology or related field
- Master's degree in social work, psychology or counseling
Benefits
- Total compensation details available at https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html
About the Company
- The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care.
- UCSF is the only campus in the 10-campus UC system dedicated exclusively to the health sciences.
- We bring together the world’s leading experts in nearly every area of health.
- We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.
- UCSF is a diverse community made of people with many skills and talents.
- We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values.
- UCSF is committed to equity – both in how we deliver care as well as our workforce.
- We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care.
Equal Opportunity
- The University of California is an Equal Opportunity Employer.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.