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About the Role

The Department of Psychiatry & Behavioral Sciences at UCSF is seeking a Health Professions Education Specialist 4 to serve as a senior educational administrator for the residency training program. This role is responsible for strategic planning, operational leadership, and administration of graduate medical education (GME) and health professions education programs. The position partners with Program Directors, faculty, and leadership to ensure educational excellence, accreditation compliance, operational effectiveness, and continuous program improvement. The Health Professions Education Specialist 4 oversees the entire learner lifecycle, acting as a departmental subject matter expert on ACGME standards, University policies, and educational best practices.

Responsibilities

Serves as subject matter expert on professional health education programs and educational activities.
Leads the development and implementation of programmatic activities, including program competencies, curriculum, and exams.
Serves as a liaison between all relevant stakeholders, including course chairs, program directors, department chairs, contractors, department administration, faculty, and learners.
Manages program files and data, including individual learner files and program accreditation documentation, in accordance with regulatory and University policies.
Creates reports to ensure accuracy and completeness of data.
Uses data and analytics to identify, analyze, and resolve operational or educational problems.
Implements policies and procedures relevant to the educational program to maintain compliance with accreditation standards, University policy, and other regulatory requirements.
Supports accreditation by analyzing programs for compliance with standards and regulatory requirements.
Conducts audits monitoring for high-risk activities and recommends processes to ensure compliance.
Applies in-depth program curriculum expertise to advise learners on complex program requirements and facilitate decisions about their direction and schedules.
May play an active role in learner remediation and advising.
Coordinates all aspects of large-scale, complex program social events and/or educational activities.
Analyzes and establishes goals for activities and events regarding budgets, speakers, venue selection, partnerships, marketing strategies, and logistical requirements.
Develops and maintains vendor relationships.
Leads workshops and/or information sessions for learners, faculty, and staff.
Develops and implements systems for learner assessment with program leadership.
Ensures current programmatic and learner needs are met by assessing evaluation data trends, compiling and presenting data to program leadership, and actively leading and participating in continuous improvement efforts.
Develops and implements systems for program and curricular evaluation with program leadership.
Monitors budgets, approves program-related charges, and communicates significant changes to program management.
Works with University finance colleagues to reconcile and close out health professions education budgets.
Prepares internal reports for program management.
Serves as the principal liaison between leadership and faculty, contractors, organizers, learners, and administrators regarding all facets of the logistical operations support of the health professions education program.
Functions as a lead to other health education professionals, providing direction and guidance and answering all questions.
Monitors program communications and collaborates with program leadership to develop and maintain a program communication and marketing strategy.
Manages operational components specific to the employment of learners, including human resources onboarding, appointment paperwork, credentialing, managing training grants, payroll management (FTE tracking), benefits and leave advising, and Medicare reimbursement reporting.
Develops and implements processes, guidelines, and/or systems within the program to improve efficiency and procedure.
Evaluates the user experience of educational technologies to promote a wide range of teaching and learning goals.
Facilitates educational technology opportunities.
Coordinates and implements technology-based solutions.
Measures outcomes.
Develops and implements project proposals to achieve specifically designed results.
May collaborate with other units to coordinate efforts involving a broad range of issues including problem identification, costs, benefits, and options.

Requirements

Advanced knowledge of relevant policies and regulatory requirements.
Advanced knowledge of a health professions education program curriculum and requirements.
Maintains a broad range of expertise in health professions education theory and industry best practices.
Advanced knowledge of administrative analysis and operations research.
Demonstrated ability to apply knowledge and skills to develop and implement complex processes and systems improving program quality and efficiency and reducing cost.
Excellent communicator; includes verbal and written, active listening, critical thinking, persuasiveness, advising and counseling skills.
Ability to handle sensitive personal information with appropriate discretion and judgment.
Advanced interpersonal skills.
Skills to work collaboratively, coordinate, and integrate with others throughout the organization.
Successful experience working with people with a wide range of backgrounds and skills.
Advanced organizational and project management skills.
Ability to lead a team, prioritize personal and team tasks, and see projects through from inception to completion on schedule.
Advanced personal organization skills and ability to apply to administration of the entire program including organizing critical files for compliance.
In-depth knowledge of educational software and technologies to promote a wide range of teaching and learning goals.
In-depth knowledge of data management, documentation methods used in investigating and presenting findings about the program.

Skills

Strategic planning
Operational leadership
Administration of GME and health professions education programs
Learner lifecycle management
Recruitment
Appointments
Onboarding
Curriculum administration
Scheduling
Educational activities
Trainee funding
Payroll coordination
Compliance monitoring
Accreditation
Evaluation systems
Program reporting
ACGME standards expertise
University policies expertise
Educational best practices expertise
Data analytics
Continuous quality improvement methodologies
Human Resources
Academic Personnel
Finance
Credentialing
UC Path
Oracle
Organizational skills
Analytical skills
Relationship management
Project management
Managing competing priorities
Verbal communication
Written communication
Active listening
Critical thinking
Persuasiveness
Advising
Counseling
Interpersonal skills
Collaboration
Coordination
Integration
Team leadership
Prioritization
Educational software
Educational technologies
Data management
Documentation methods

Location

San Francisco, CA

Work Type

Full-time

Experience Level

Senior
5 years of experience

Education Level

Bachelor's degree in related area
Master's degree in related area (preferred)

Benefits

Total compensation details available at https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

About the Company

The Department of Psychiatry and Behavioral Sciences at UCSF is among the nation's foremost resources in the field of child, adolescent and adult mental health.
Psychiatry faculty members are recognized for their leadership roles in state-of-the-art, comprehensive and compassionate patient care, pioneering research, excellence in training the next generation of leaders, advancing public policy to advance mental health, and commitment to diversity.
DPBS is one of the largest departments in the School of Medicine (SOM).
The Department’s mission is research (basic, translational, clinical), teaching, patient care and public service.
The Department has an organizational structure that crosses all major UCSF sites – Parnassus, Mission Bay, Zuckerberg San Francisco General (ZSFG), San Francisco Veterans Affairs Medical Center (SFVAMC), and Laurel Heights.
The Department is large and administratively complex with an FY20 annual operating budget of over $171 million, approximately 200 paid faculty (including SFVA faculty), 25 Emeritus and recall faculty, 30 MSP physicians, 120 residents, fellows and postdoctoral scholars, 450 staff, and 225 volunteer faculty.
The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care.
It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences.
We bring together the world’s leading experts in nearly every area of health.
We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Equal Opportunity

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.
UCSF is committed to equity – both in how we deliver care as well as our workforce.
We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care.