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About the Role
As a Room Attendant, you'll clean, sanitize, stock, and prepare guest rooms and hotel public areas to established standards of cleanliness and presentation. We're looking for someone dependable, detail-oriented, comfortable with physical work, and proud of creating clean, welcoming spaces.
Responsibilities
- Clean and prepare guest rooms, hallways, public areas, and other assigned hotel spaces
- Clean and sanitize bathrooms, showers, tubs, toilets, sinks, mirrors, floors, and other surfaces
- Strip and remake beds using fresh linens and inspect beds and surrounding areas for cleanliness
- Dust, polish, vacuum, and clean furniture, fixtures, floors, windows, doors, walls, and other surfaces
- Replace towels, toiletries, guest amenities, literature, hangers, blankets, pillows, and other supplies
- Set up and maintain clean, organized, and properly stocked housekeeping carts and storage areas
- Inspect guest room locks, lights, televisions, faucets, and other equipment and report maintenance concerns
- Secure and maintain custody of keys, equipment, supplies, and hotel property
- Assist with laundry by sorting soiled linens, operating commercial laundry equipment, folding clean linens, and distributing them to housekeeping areas
- Clean patio and balcony areas as assigned
- Work with other hotel departments to support overall hotel operations
- Maintain a friendly, cheerful, and courteous demeanor
- Follow all housekeeping, safety, sanitation, and security procedures
- Perform other duties as assigned
Requirements
- Previous hotel housekeeping or cleaning experience is not required
- Takes pride in maintaining high standards of cleanliness and presentation
- Pays close attention to detail
- Has basic knowledge of cleaning principles and cleaning products
- Can safely operate standard housekeeping and cleaning equipment
- Is dependable and maintains a friendly, courteous demeanor
- Can understand and follow verbal and written instructions
- Is comfortable performing physical work throughout an eight-hour shift
- Can work independently and as part of a team
- Takes responsibility for hotel equipment, keys, supplies, and property
- Immediately reports unsafe conditions, maintenance concerns, and damaged property
- Familiar with basic cleaning principles, products, and housekeeping equipment
- Able to identify dirt, dust, debris, and cleanliness concerns
- Able to read and follow written and verbal instructions
- Comfortable with frequent lifting, pushing, pulling, reaching, bending, kneeling, and walking
- Able to safely maneuver a fully loaded housekeeping cart
- Comfortable working with arms raised overhead as needed
- No previous experience required
- Possesses at least ninth-grade reading and writing skills
- Eight-hour shifts; weekends and holidays may be required
- Ability to lift up to 50 lbs. and regularly push/pull equipment and a fully loaded housekeeping cart
- Ability to stand, walk, bend, kneel, reach, and perform strenuous physical activity throughout the shift
- Ability to operate vacuums, floor buffers, carpet-cleaning equipment, ladders/step stools, cleaning carts, and commercial laundry equipment
- Exposure to cleaning products and chemicals used in housekeeping operations
Skills
- Cleaning
- Sanitation
- Attention to detail
- Physical work
- Teamwork
- Independent work
- Following instructions
- Operating cleaning equipment
- Operating laundry equipment
Location
- Amherst, NY
Work Type
- Full-time
Experience Level
- No previous experience required
Education Level
- Ninth-grade reading and writing skills
About the Company
- At Reikart House, every day is a performance - and every employee plays a role in telling our story.
- Our goal is simple: To make a difference in people's lives through service.
- Every room you prepare is an opportunity to create a clean, comfortable, and welcoming experience.
- Great housekeeping isn't just about clean rooms - it's about creating an environment where guests feel welcomed, comfortable, and confident in their stay.
- At Reikart House, you'll be more than just the person who cleans a room. You'll be an important part of the guest experience, helping create spaces that feel clean, comfortable, cared for, and ready to welcome each guest.
- Our Housekeeping Team is built on: Integrity in Conduct • Cooperation in Action • Excellence in Performance • Engagement • Flexibility • Being Equipped and Empowered • Community • Trust