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Assist the Banquet Manager in serving guests during banquet functions to ensure a positive guest experience.

Set up banquet room as instructed by Supervisor to include linen, serviceware and glassware.
Attend roll call meetings before events to learn function particulars, including guest and hotel expectations.
Greet guests and respond to requests in a friendly and courteous manner.
Serve food and/or beverage in the order and to the expectation of the Supervisor.
Promptly remove dishes as guests complete each course and/or meal.
Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.
Replenish beverages as necessary and check with guests for overall satisfaction.
Reset banquet room according to Supervisor’s specifications upon completion of the banquet.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job-related duties as assigned.

Hotel experience preferred.
Must be willing to “pitch-in” and help co-workers with their job duties and be a team player with or without reasonable accommodation.
Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.
Knowledge of the appropriate table settings and serviceware.
Ability to comprehend and apply written product labeling instructions for safe application of products and processes.
Ability to remember, recite and promote the variety of menu items.
Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift.
Ability to operate beverage equipment, e.g., coffee maker with or without reasonable accommodation.
Ability to stand for long periods of time with or without reasonable accommodation.
Effective verbal and written communication skills.
Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

The Doubletree by Hilton Austin is celebrating 40 years with a new renovation.
The property features Spanish Colonial design and contemporary decor.
We pride ourselves on creating a fun, professional work environment with a culture of recognition, support, and respect.
We have maintained excellent associate feedback ratings and over 20% of our team members have 10 or more years with us.
Managed by HEI Hospitality.
We offer an exceptional benefit package including a robust and flexible paid time off plan available after 90 days.
We have a choice of 4 prominent healthcare plans available the first of the month after you start.
We maintain an industry-leading 401K plan with a generous employer match of 4% on every 5% you contribute with no vesting period.

HEI is dedicated to building a diverse and inclusive workplace.
We encourage candidates to apply even if their experience doesn't align perfectly with every qualification.
We value U.S. military experience and invite all qualified military candidates to apply.
HEI Hotels and Resorts is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

On-Call Banquet Server at HEI Hotels & Resorts

On-Call Banquet Server