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About the Role

The Medical Office Specialist provides clinical and administrative support to physicians and surgeons, assisting in patient care and performing duties necessary for quality healthcare delivery. This role is integral to the health team, supporting patient and family care and unit operations.

Responsibilities

Monitors patient flow and resolves related issues.
Prepares examination rooms and instruments according to hospital and infection control policies.
Takes and monitors vital signs, including fetal heart rate.
Performs phlebotomy, point of care testing, and other physician-ordered procedures.
Assists with various medical procedures.
Sets up oxygen and suction equipment.
Performs vision screening.
Manages medical supplies, including inventory, ordering, restocking, and monitoring expiration dates.
Maintains logging systems for medications, point of care testing, and sterilization.
Performs routine maintenance and cleaning of equipment and instruments, reporting malfunctions.
Maintains a safe, secure, and healthy work environment, complying with standards and regulations.
Adheres to personal protective equipment requirements for hazardous substances.
Responds rapidly and calmly during emergencies, initiating CPR and providing necessary items.
Transports patients and equipment as needed.
Performs direct patient care as assigned by RN/LPN within established guidelines.
Documents patient information in the medical record/EMR.
Greets and registers patients, prepares forms, directs patients, and arranges transportation.
Screens calls, responds to messages, and answers inquiries about department services.
Schedules appointments and completes pre-registration, including insurance verification and demographics collection.
Fulfills clerical responsibilities using EMR or manual systems, managing patient records.
Performs routine cash collections at the time of service.
Completes forms and requisitions, manages and files medical charts.
Retrieves reports and data from computer systems.
Verifies and updates insurance information.
Obtains and documents managed care referrals, pre-certifications, and authorizations.
Supports surgical or procedure scheduling, verifying times, and preparing necessary forms.
Maintains knowledge of New York State third-party payer eligibility requirements.
Utilizes medical terminology and enters ICD10-CM and CPT information into systems.
Assists in training and orientation of new staff.

Requirements

High School Diploma/GED.
Licensed/Credentialed as a Phlebotomist or EKG technician preferred.
Two years of experience working as a medical assistant.
Basic Life Support (BLS) certification (1 Year) from AHA or Red Cross.
Medical Assistant Certification by examination preferred.
Member of SEIU 1199-MSBI collective bargaining unit.

Skills

Patient care
Administrative duties
Vital signs monitoring
Phlebotomy
Point of care testing
EKG
Medical supply management
Equipment maintenance
Emergency response
CPR
Medical record documentation
Patient registration
Appointment scheduling
Insurance verification
EMR systems
Medical terminology
ICD10-CM
CPT coding

Location

New York

Work Type

Full-time

Experience Level

2 years of experience as a medical assistant

Education Level

High School Diploma/GED
Phlebotomist or EKG technician credential preferred
Medical Assistant Certification preferred

Salary/Compensations

$32.932 - $33.4653 Hourly

About the Company

The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence and is dedicated to delivering outstanding patient care.
Mount Sinai's legacy includes achievement, education, and innovation in transforming healthcare.
The organization encourages active participation in creating a culture of fair access to opportunities, inclusive practices, and individual success.
Leaders are committed to a workplace where employees feel valued, respected, and empowered to grow.
Mount Sinai strives to create an environment where collaboration, fairness, and continuous learning drive positive change.
Leaders are expected to challenge outdated practices and promote a culture of respect.
The organization is dedicated to building a supportive and welcoming environment for professional growth.
Mount Sinai Health System is one of the largest academic medical systems in the New York metro area with over 48,000 employees.
It operates across eight hospitals, over 400 outpatient practices, and more than 300 labs.
It includes a school of nursing and a leading school of medicine and graduate education.
Mount Sinai advances health by addressing complex healthcare challenges, discovering new scientific knowledge, developing effective treatments, and educating future medical leaders.
The system supports local communities by delivering high-quality care.
Through integrated hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics.
Innovative approaches like artificial intelligence and informatics are leveraged, with patient needs at the center of treatment.
The Health System includes over 9,000 physicians, 13 joint-venture outpatient surgery centers, and over 30 affiliated community health centers.
Mount Sinai is consistently ranked by U.S. News & World Report's Best Hospitals and is highly ranked in multiple specialties.
The Icahn School of Medicine at Mount Sinai is highly ranked for NIH funding and research dollars.
Newsweek ranks The Mount Sinai Hospital and Mount Sinai Morningside among the world's best smart hospitals.

Equal Opportunity

The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws.
We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law.
We are committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported.
Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness.