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About the Role
The Senior Manager, Technology Infrastructure, will provide independent, objective assurance over the design and operation of RBC's IT risk management practices, governance processes, and internal controls. This role facilitates audit execution relating to IT Infrastructure and Service Management, leading and executing audit activities with an IT audit scope impacting RBC and its Legal Entities. The position also supports responses to external auditors and regulators, including coordinating IT regulatory continuous monitoring and IA responses to regulatory examinations.
Responsibilities
- Plan, lead, and execute the annual Audit Plan for RBC Infrastructure & Service Management audit universe, ensuring compliance with regulatory and internal audit requirements.
- Supervise and implement the execution of the audit plan, ensuring effective audit practices for traditional and continuous audits.
- Collaborate with broader Global RBC and CUSO IT teams to achieve the audit plan.
- Make recommendations to clients on control deficiencies and follow up on corrective actions.
- Assist business management in developing action plans to address identified deficiencies.
- Plan and execute complex and confidential/special audit projects enterprise-wide as requested by senior management.
- Communicate trends in risk and control issues to senior management based on ongoing reviews.
- Provide support for RBC IT and regulatory requests, responses, and meetings.
- Build, direct, counsel, and instruct assigned staff, reviewing audit plans, findings, and reports for scope and accuracy.
- Develop team capabilities in using analytic tools to widen assurance scope.
Requirements
- Bachelor's degree or equivalent.
- Minimum 7 years of banking/audit experience in Information Technology, with IT service management and IT risk management audit experience.
- In-depth knowledge of Service Management (ITIL) and IT Operations (Technology Lifecycle Management, Service & Asset Management, Backup and Recovery, Telecommunications, etc.).
- In-depth knowledge of Cloud Technologies (IaaS, PaaS), Web & Application Hosting, Microsoft Azure, and AWS.
- Minimum 5 years of business experience in a financial institution or technology company, dealing with multiple business platforms, processes, geographies, and legal entities.
- In-depth knowledge of financial services banking technology and related risks.
- Minimum 5 years of Audit experience (strategic planning through reporting) in a senior leadership role.
- Current working knowledge of Internal Audit practices, policies, procedures, and systems.
- CISA, CISM, CISSP and/or CIA designation.
Skills
- Adaptability
- Audit Execution
- Auditing
- Audit Management
- Collaboration
- Commercial Acumen
- Communication
- Detail-Oriented
- Executive Relationship Management
- Global Regulatory
- Information Security
- Information Technology (IT) Infrastructure
- Information Technology (IT) Risk
- Information Technology (IT) Risk Management
- Information Technology Auditing
- Information Technology Infrastructure Service Management (ISM)
- Internal Auditing
- Internal Controls
- Interpersonal Relationship Management
- Multi-Level Communication
- Organizational Savvy and Politics
- Regulatory Environment
- Results-Oriented
- Risk Management
Location
- 20 KING ST W:TORONTO
- Toronto
- Canada
Work Type
- Full time
- Salaried
Experience Level
- Senior Manager
- Minimum 7 years banking / audit experience
- Minimum 5 years of business experience
- Minimum 5 years of Audit experience
Education Level
- Bachelor's degree or equivalent
Benefits
- A comprehensive Total Rewards Program including bonuses and flexible benefits
- Competitive compensation
- Commissions
- Stock where applicable
About the Company
- At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC.
- We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world.
- Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities.
- RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
- Expand your limits and create a new future together at RBC.
- Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
Equal Opportunity
- We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world.
- RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.