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About the Role
Mastercard is seeking a Director, Product Management to drive growth in the Small & Medium Enterprises segment through solution innovation, commercialization, value proposition enhancements, and P&L optimization. The ideal candidate is passionate about SMEs, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset.
Responsibilities
- Execute strategy to capture incremental segment share and secure market, divisional leadership.
- Analyze market trends, competition, and SME lifecycle journeys to inform product and go-to-market strategies.
- Identify partnership opportunities to drive value proposition improvements and new distribution channels.
- Support and/or lead new product development initiatives, Product Line Strategy execution, and portfolio optimization.
- Collaborate with cross-functional stakeholders to deliver on role and business objectives.
- Support business development and account management colleagues in customer-facing discussions.
- Design and execute relevant use cases to advance digital solutions for the segment.
- Ensure sales readiness and training by developing necessary sales enablement tools for SMEs.
Requirements
- Proven experience in engaging internal and external commercial and technical stakeholders.
- Intermediate experience in financial services and/or payments.
- Keen understanding of competitive offerings, industry trends, and go-to-market considerations.
- Demonstrated ability to work across divisional and regional boundaries.
- Strong relationship management, influencing, presentation/verbal, and communication skills.
- Self-motivated, a self-starter, and a quick learner with the ability to work independently.
- Ability to manage different priorities and thrive in a fast-paced environment.
- Readiness to take on stretch goals.
- Responsible for information security, including abiding by security policies, ensuring confidentiality and integrity of information, reporting suspected violations, and completing mandatory security trainings.
Skills
- Product Management
- Solution Innovation
- Commercialization
- Value Proposition Enhancement
- P&L Optimization
- Market Trend Analysis
- Competitive Analysis
- SME Lifecycle Journeys
- Partnership Identification
- Product Development
- Portfolio Optimization
- Cross-functional Collaboration
- Business Development
- Account Management
- Digital Solutions
- Sales Enablement
- Financial Services
- Payments Industry
- Relationship Management
- Influencing
- Presentation Skills
- Verbal Communication
- Written Communication
Location
- Toronto, Canada
Work Type
- Full-time
Experience Level
- Director
Salary/Compensations
- $150,000 - $234,000 CAD
About the Company
- Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Small and medium enterprises are the backbone of the Canadian economy. They represent more than 98% of businesses, contribute approximately 35% of Canada's GDP, and employ over half of the country's workforce. Mastercard is committed to helping businesses move from aspiration to achievement by providing the products, partnerships, insights, and capabilities they need to grow and thrive. This segment is central to Mastercard's growth strategy, not only because of its economic impact, but also because SMEs play a vital role in the payments ecosystem as both buyers and sellers of digital payment solutions.
Equal Opportunity
- Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.