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About the Role
The Labour Relations Coordinator will provide administrative and operational support for labour relations functions, including maintaining grievance and arbitration records, ensuring accurate documentation of collective agreements, and providing guidance on policies. The role also supports day-to-day HR operations, including onboarding and offboarding, maintaining HR documentation, preparing employee letters, reporting, internal communications, and departmental administration. The Coordinator also assists with HR systems, SharePoint updates, workplace investigations, projects, meetings, and continuous improvement initiatives to support efficient and consistent People & Culture operations across the organization.
Responsibilities
- Act as the first point of contact for Labour Relations, providing timely, professional support, guidance on policies and procedures, and labour relations inquiries.
- Monitor and triage inquiries received through the People & Culture inbox, ensuring timely responses and appropriate escalation of issues.
- Coordinate onboarding and offboarding activities, including supporting employee orientations, facilitating informational sessions for new hires, administering new hire and exit surveys, maintaining onboarding resources, and continuously improving onboarding and offboarding processes.
- Assist in Collective Bargaining including collecting information, attending negotiations and other union related tasks.
- Support labour relations reporting, data tracking, and preparation of recurring reports for leadership and internal communications.
- Prepare and process departmental administrative documentation, including employee letters and employment or status change documents, ensuring accuracy, consistency, and timely completion.
- Maintain People & Culture materials, organizational charts, SharePoint content, job descriptions, HR documentation, and employee data accuracy on a regular basis.
- Provide administrative support for workplace investigations, meetings, departmental communications, and People & Culture initiatives and projects.
- Support the implementation and continuous improvement of People & Culture systems, programs, and processes.
- Act as backup support to the People & Culture Administrator and perform other related duties as assigned.
Requirements
- A minimum of 3-5 years of Human Resources experience.
- Experience with interpreting collective agreements, managing grievances and overall collective Bargaining.
- Post-secondary education in Human Resources, Business, or related discipline, or combination of equivalent education and experience.
- Advanced computer skills, with competency in using intermediate/advanced features of Microsoft Office Suite and DayForce Ceridian.
- CHRP or pursuing CHRP designation an asset.
- Knowledge of employment and workplace legislation such as Human Rights, Health and Safety, Privacy, and ESA is considered an asset.
- Strong analytical skills with the ability to present data and information in a useful and concise manner.
- Outstanding customer-centric attitude, skills, and experience.
- Exceptional communication and interpersonal skills required to interact with internal and external stakeholders including staff, clients, and vendors.
- Excellent organizational, planning and time management skills, attention to detail and an ability to manage multiple priorities effectively.
- Capable of exercising independent judgment, confidentiality, and flexibility.
- Experience in tracking and managing work permits and immigration related programs is an asset.
Skills
- Labour Relations
- Human Resources
- Collective Agreements
- Grievance Management
- Collective Bargaining
- Microsoft Office Suite
- DayForce Ceridian
- Employment Legislation
- Workplace Legislation
- Human Rights Legislation
- Health and Safety Legislation
- Privacy Legislation
- ESA Legislation
- Analytical Skills
- Customer Service
- Communication Skills
- Interpersonal Skills
- Organizational Skills
- Planning Skills
- Time Management Skills
- Attention to Detail
- Work Permit Tracking
- Immigration Program Management
Location
- Hybrid
Work Type
- Hybrid
- Full-time
Experience Level
- 3-5 years of Human Resources experience
Education Level
- Post-secondary education in Human Resources, Business, or related discipline, or combination of equivalent education and experience.
Salary/Compensations
- $50,000 - $55,000 per annum
Benefits
- Industry-leading employment incentives and benefits
- Supported in your professional growth, development, and success
- Empathetic and supportive work culture
About the Company
- March of Dimes Canada is a leading national charity with a history of more than 70 years of impact, dedicated to being Canada’s leading service provider, resource, and advocate, empowering people with disabilities to live and thrive in communities nationwide.
- Our Purpose: Champion equity. Empower ability.
- Our Vision: An inclusive, barrier-free society for people with disabilities.
- Our Mission: To be Canada’s leading service provider, resource, and advocate, empowering people with disabilities to live and thrive in communities nationwide.
Equal Opportunity
- MODC is committed to a workforce that is reflective of the diverse populations we serve. We welcome applications from qualified individuals from all backgrounds and abilities. In accordance with accessibility and human rights legislation across Canada, MODC will provide accommodations to job applicants with disabilities and other protected needs. If you require accommodation, please notify us and we will work with you to meet your needs. We are committed to a selection process and work environment that is inclusive, equitable, accessible, and barrier-free.
- Our Reconciliation, Equity, Accessibility, Diversity, and Inclusion (READI) approach: MODC is dedicated to building and advancing an inclusive and welcoming culture. It’s also why we’re focused on attracting, retaining, and supporting diverse people. Thanks to our progressive practices, team members of all abilities and backgrounds are encouraged to access the opportunities and supports they need to grow, thrive, and succeed. Our READI approach is rooted in our shared belief that championing equity and empowering ability starts by investing in our team members— and in our shared culture — so that we all feel included, safe, and confident at work every single day.