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About the Role
Lead a team of product designers focused on foundational product areas including content performance optimization, application platform capabilities, business foundations, and design systems. Drive the evolution of Contentful's platform with AI-native features, translating ambitious product strategy into intuitive user experiences. Balance strategic design leadership with people management, coaching designers, and ensuring design's strong voice in platform development.
Responsibilities
- Manage designers across product areas: content performance optimization, application platform capabilities, business infrastructure, and design systems.
- Coach designers on career growth, shape their work processes, and grant ownership over platform components.
- Partner with product and engineering leadership on strategy and execution for product evolution.
- Define AI-native design leadership at Contentful, evolving design tooling and workflows for emerging technologies.
- Contribute to shaping design at a large scale following Contentful's acquisition by Salesforce.
Requirements
- 8+ years of product design experience.
- 3+ years directly managing and developing product designers, ideally at a B2B SaaS or platform company.
- Strong track record of partnering with product and engineering leadership at the strategy level.
- Influence roadmap decisions, represent design's perspective in cross-functional planning, and drive visioning initiatives.
- Customer-centric orientation, grounding decisions in customer insights and instilling this in the team.
- Track record of design leadership extending beyond own team, shaping and evolving product design function practices.
- Maintain a high bar for design craft with strong interaction and visual design fundamentals.
- Set and uphold design craft standards across the team with specific, actionable feedback.
- Track record of leading design for complex, multi-team product areas.
- Influence a coherent vision across teams supporting a unified platform.
- Experience owning or contributing to a design system at scale.
- Familiarity with design systems like Forma 36.
- Demonstrated success managing distributed, global teams.
- Genuine interest in AI-native product design, including shipping AI-powered features and evolving design tooling/workflows.
- Strong portfolio evidence of coaching designers' career growth.
- Experience facilitating promotions, skill development, and performance management.
- Comfort operating in a technically complex, enterprise/platform context.
- Mindset of 'systems thinking' is paramount for headless, API-first context.
Skills
- Product Design
- People Management
- Design Systems
- Interaction Design
- Visual Design
- AI-Native Design
- Customer Insights
- Strategy
- Roadmap Planning
- Cross-functional Collaboration
- Performance Management
- Systems Thinking
Location
- London
- EMEA
Work Type
- Hybrid
- Onsite
Experience Level
- Senior Manager
- 8+ years of product design experience
- 3+ years of management experience
Benefits
- Benefits and resources support balance and well-being.
- AI agents accelerate impact.
About the Company
- Contentful is the composable content platform powering how the world's leading brands create, manage, and deliver digital experiences.
- Contentful is now officially part of Salesforce.
- Salesforce enables limitless potential, supporting balance and well-being with AI agents to accelerate impact.
- Salesforce aims to bring the power of Agentforce to organizations of all sizes and deliver amazing customer experiences.
Equal Opportunity
- Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment.
- Believes in equality for all and aims to lead the path to equality by creating an inclusive workplace free from discrimination.
- All employees and potential employees will be assessed on merit, competence, and qualifications without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law.
- Policy applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and all other aspects of employment.
- Recruiting, hiring, and promotion decisions are fair and based on merit.
- Compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education are based on merit.