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About the Role
Lightspeed Systems is seeking a Product Manager to drive product initiatives from inception through execution, focusing on solving schools' device and content challenges. This role involves researching customer and market needs, collaborating across departments, and managing products from idea to shipped impact. The Product Manager will own the execution of the roadmap for their product area, build empathy for customers, act as an internal evangelist, maintain a prioritized backlog, drive execution with engineering, track KPIs, oversee customer hand-off and post-launch monitoring, develop subject-matter expertise, and utilize AI tools to enhance productivity.
Responsibilities
- Own execution of the roadmap for your product area — driving day-to-day decisions from requirements through shipped outcomes
- Build deep empathy for customers — IT directors, educators, and students — and use that understanding to define problems worth solving
- Be the internal evangelist for your product: align marketing, sales, support, engineering, and leadership around a shared direction, and earn their buy-in
- Maintain a well-prioritized backlog backed by clear requirements, designs, and acceptance criteria your development team can act on
- Drive execution across engineering, adapting process to what the team and the moment actually need to execute
- Set baselines and track KPIs so you — and the business — know whether a launch actually worked
- Oversee customer hand-off, acceptance testing, and post-launch monitoring so feedback loops back into the roadmap
- Work closely with product leadership as you grow — this role comes with real mentorship and room to expand your ownership over time
- Develop subject-matter expertise in Lightspeed's core platform, work on our newest initiatives, and the broader K-12 device and content management landscape
- Use AI tools and workflows to work faster and better across the product lifecycle — from research and requirements to specs, design, documentation, and data analysis — and bring that practice to the team
Requirements
- 2–4+ years of experience in product management or an adjacent discipline
- Experience contributing meaningfully to a product's execution — from requirements through shipped impact — with examples that show real ownership of your piece of the work
- Practical, hands-on experience using AI tools to improve how you work across the product and software development lifecycle (e.g., research synthesis, requirements drafting, prototyping, data analysis, etc.), not just familiarity with the concept
- Genuine motivation to make an impact for students and the educators who support them
- Strong written and verbal communication; you can make a technical or strategic case to executives and a development team with equal clarity
- Comfortable moving between full autonomy and close collaboration, and adjusting your approach as a project's needs change
- Skilled at holistic, design-thinking-style problem solving, with real attention to detail
- Able to manage and prioritize multiple projects at once, from early concept through delivery, in a deadline-driven environment
- Direct, low-fluff communicator — you get to the point in writing and in meetings, and have little patience for buzzword-driven thinking
- Decisive under ambiguity — comfortable making a call and moving forward with incomplete information rather than waiting for certainty
- Comfortable wearing multiple hats on a lean team and jumping in to help on cross-functional projects to drive everyone towards a goal
- Bachelor's degree (BA/BS) or equivalent experience
- Experience in the K-12 or broader education industry (Nice to Have)
- B2B product management experience (Nice to Have)
- A portfolio of independent projects — especially ones that made use of AI tools — if you're earlier in your career (Nice to Have)
Skills
- Product Management
- AI tools
- Communication
- Problem Solving
- Project Management
- Design Thinking
- Attention to Detail
- Prioritization
- Autonomy
- Collaboration
- Decision Making
- Cross-functional Collaboration
Location
- Austin, Texas
- London, UK
Work Type
- Cloud-based SaaS/web
- Onsite (HQ)
Experience Level
- 2-4+ years
Education Level
- Bachelor's degree (BA/BS) or equivalent experience
Benefits
- Benefits and perks built to support overall wellbeing—at work and beyond
- Snacks galore
- Private chef serving lunch Tuesday through Thursday
- State-of-the-art fitness center with outfitted locker rooms
- Physical therapist onsite regularly
- Indoor and outdoor casual collaboration spots
- Pet-friendly office environment
- Golf simulator, go-carts, shuffleboard, corn hole, and more fun
About the Company
- Lightspeed Systems delivers in-depth visibility and control to power exceptional schools where students are safe and engaged; technology is compliant and easily managed; and resources are secure and optimized.
- Purpose-built for school networks and devices, Lightspeed’s cloud-managed solutions include effective web filtering, student safety monitoring, classroom management, device management, and data analytics software.
- Headquartered in Austin, Texas, with a European office in London, UK, Lightspeed serves over 23 million students across 31,000 schools in 43 countries, utilizing 15 million devices.
- With more than 25 years of serving education.
Equal Opportunity
- Lightspeed Systems is an equal opportunity employer.
- We are committed to a work environment that supports, inspires, and respects all individuals and in which personnel processes are merit-based and applied without discrimination on the basis of race, color religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, or other protected characteristic.