Account Manager at CaptionCall by Sorenson | DC, US | Rezi

Account Manager at CaptionCall by Sorenson

Account Manager

CaptionCall by Sorenson · DC, US

Today

Account Manager

CaptionCall by Sorenson · DC, US

12 hours ago
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About the Role

CaptionCall is seeking a customer-focused Account Manager to promote their phone and service by visiting healthcare professionals, demonstrating the product, and building provider accounts. This full-time role offers career growth and advancement opportunities.

Responsibilities

  • Generate leads by demonstrating the CaptionCall phone and service to eligible users, Hearing Healthcare Providers, or Senior Community Administrators.
  • Manage a territory through in-person interactions, presentations, and events using direct sales methodologies.
  • Work with Hearing Care Professionals on the patient certification and referral process when assigned.
  • Represent CaptionCall at various events as assigned.
  • Adhere to strict compliance policies set by the company.
  • Utilize company CRM to log daily activities.
  • Maintain confidential and sensitive information related to employees.
  • Perform other duties as assigned.

Requirements

  • Ability to meet or exceed Account Manager expectations and maintain established goals.
  • Ability to work evenings and weekends as needed.
  • Ability to drive and travel via air as needed.
  • Ability to tailor solutions to the unique needs of individual healthcare professionals.
  • Must be able to comfortably and clearly present to large and small groups.
  • Must be able to adapt to various sales situations and environments.
  • Must be reliable, organized, and punctual.
  • Must be able to work independently.
  • Outside Sales or similar experience.
  • Experience working with senior citizens.
  • Must have a PC (not a Mac) and a high-speed Internet connection.
  • Must be able to walk, bend, crawl, kneel, lift, and move furniture as needed.
  • Possess and maintain a valid driver license.
  • Maintain a good driving record.
  • Must have a reliable, licensed, and insured vehicle available at all times.
  • Possess the requisite integrity to maintain confidential information in strictest confidence.

Skills

  • Excellent customer service
  • Effective communication in English (reading, writing, speaking, listening)
  • Basic computer knowledge and experience
  • Familiarity with assistive devices for the hearing impaired is a plus
  • Positive attitude
  • Team player
  • Good interpersonal communication skills
  • Able to work across company departments

Location

  • Remote

Work Type

  • Full-time
  • Outside Sales

Experience Level

  • Entry Level

Education Level

  • High School Diploma or GED

Salary/Compensations

  • Base salary plus commission
  • Additional Compensation through commission (Commission to be discussed at point of offer)

About the Company

  • Leveraging the Power of Language, we connect lives and enrich the human experience.
  • To provide global language services that expand opportunities, nurture belonging, and empower the world to connect beyond words.
  • Sorenson combines patented technology with human-centric solutions.
  • We strive to increase accessibility and inclusion through communication solutions for all: call captioning and video relay services, over-video and in-person sign language and spoken language interpreting, translation, real-time captioning, and post-production language services.
  • Sorenson’s impact vision and plan extends to enhancing generational wealth and inclusive workplaces for our employees and the communities we serve.
  • We achieve great things together working “The Sorenson Way” with our employee values: Customer First, Can-Do Attitude, Collective Action, Growth Mindset, Ownership, and Connect Direct.

Equal Opportunity

  • Sorenson Communications is an EOE, Disability/Age Employer.