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About the Role

Serve as the primary point of contact for customers throughout the loan lifecycle, leveraging expertise in home lending products to guide them through the homeownership journey and achieve strong sales results. This role involves adhering to regulatory requirements while marketing and promoting Chase's financial products, offering a unique opportunity for career growth and significant business impact.

Responsibilities

Coach and mentor the branch team through product and service training.
Collaborate with bankers to meet with their customers and introduce new clients.
Partner with the team to create outstanding customer experiences using various marketing efforts.
Develop strong partnerships with retail branches to promote mortgage loan originations.
Act as the internal and external mortgage expert, building customer relationships and providing recommendations based on financial analysis and customer needs.

Requirements

Minimum three years of mortgage lending experience.
Proven sales experience in retail banking.
Knowledge of the local real estate market.
Excellent written and oral communication skills.
Knowledge of FHA, VA, FNMA, and FHLMC guidelines.
Must be subject to Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
Requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008.

Skills

Home lending products expertise
Sales
Marketing
Relationship building
Consultative skills
Financial analysis
Product knowledge
FHA/VA sales experience
Intermediate PC skills in a Windows environment

Location

Onsite

Work Type

Full-time

Experience Level

Senior

Education Level

Bachelor's degree or equivalent work experience in sales and/or real estate

Salary/Compensations

Base salary determined based on the role, experience, skill set and location.
Commission-based pay and/or discretionary incentive compensation may be offered.

Benefits

Comprehensive health care coverage
On-site health and wellness centers
Retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching

About the Company

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing.
We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

Equal Opportunity

We are an equal opportunity employer and place a high value on diversity and inclusion at our company.
We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.
We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.
Equal Opportunity Employer/Disability/Veterans