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About the Role
CASES is seeking a Case Coordinator for their Brooklyn Pretrial Services team. This role involves conducting Supervision Introduction/Orientation meetings, assisting participants with compliance to court appearances and supervision appointments, and performing ongoing service need assessments. The goal is to help participants comply with their supervision plan, reduce recidivism, and achieve their self-identified goals through strengths-based, gender-specific, and culturally sensitive services.
Responsibilities
- Provide supervision and community-based services to a caseload of pretrial participants.
- Rapidly conduct Supervision Introduction/Orientation meetings with new participants to review supervision conditions, reporting schedule, and communication methods.
- Collaborate with the court and pretrial staff to ensure participants' successful completion of mandated supervision appointments and court appearances.
- Review legal and court screening documentation to analyze offending behavior patterns and identify supports to reduce pretrial arrests.
- Conduct ongoing service need assessments to examine psychosocial needs, including mental and substance use disorders, and motivation for treatment.
- Link participants to treatment based on eligibility, preferences, and needs, and provide escort to community services.
- Ensure timely flow of community outreach and case management activities to meet program goals.
- Utilize problem-solving techniques and motivational interviewing to motivate and engage individuals in change processes.
- Provide services in a gender-responsive, trauma-informed manner adhering to risk-need-responsivity principles.
- Maintain collaborative relationships with community providers.
- Follow program community-based monitoring protocols for high-risk and high-need participants and participate in case reviews.
- Enter assessment, supervision reporting, and progress note documentation into the program database.
- Conduct all electronic charting and reporting in accordance with confidentiality regulations.
- Meet monthly case management contact and outreach goals.
- Provide culturally competent services in accordance with CASES policies.
- Perform other duties as required by supervisory staff.
Requirements
- Bachelor’s degree with a minimum of 1-2 years of experience, or an Associate’s Degree with a minimum of three years' experience working in human services with individuals with substance use disorders, co-occurring mental health and substance use disorders, and involvement in the criminal justice system.
- Extensive knowledge of community treatment, support services, and resources.
- Knowledge of the criminal justice system, court processes, and alternative to detention/incarceration services.
- Experience using databases such as Salesforce.
- Must be able to sit for extended periods.
Skills
- Problem solving techniques
- Motivational interviewing
- Gender-responsive service delivery
- Trauma-informed care
- Risk-need-responsivity principles
- Database usage (e.g., Salesforce)
- Spanish speaking (preferred)
Location
- Brooklyn, NY
Work Type
- Hybrid
- Full-time
Experience Level
- 1-2 years of experience (with Bachelor's degree)
- 3 years of experience (with Associate's Degree)
Education Level
- Bachelor's degree
- Associate's Degree
Salary/Compensations
- $61,193 per year
Benefits
- Medical
- Dental
- Vision
- Vacation and Paid Time Off (starting at 25 days annually)
- 12 Paid Holidays per year
- Retirement 403b with competitive matching up to 6%
- Employee Referral Program
About the Company
- CASES' Supervised Release Program (SRP) annually diverts 7,500 people otherwise facing pretrial detention at Rikers Island to community-based supervision and support services.
- Program participants include youth and young adults, people with substance use disorders and mental illnesses, and individuals who are homeless.
- SRP participants have not been found guilty of a crime and are not mandated to engage in treatment or other services.
- CASES' values include PURPOSE: PEOPLE, UNITY, RESPECT, PROGRESS, OPTIMIZE, SOLUTIONS, EMPATHY.
Equal Opportunity
- CASES is proud to be an Equal Opportunity Employer.
- Employment is based solely on qualifications and competence without regard to race, color, ethnic or national origin, age, religion, creed, gender, sexual orientation, disability, or marital, military, or citizenship status.
- Actively recruit individuals with prior involvement in the criminal legal system.