Coordinator, Merchandise Operations
New York Islanders Hockey Club LP · Floral Park, NY, US
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About the Role
The New York Islanders are seeking a passionate and detail-driven Coordinator, Merchandise Operations to support merchandise operations across the Islanders’ ecommerce and retail channels on our unified Shopify platform. This role manages purchase orders, processes vendor invoices, and sets up product styles and listings to ensure accurate product experiences for fans.
Responsibilities
- Create, issue, and track purchase orders with vendors, supporting both ecommerce and retail assortments
- Set up and maintain product styles, SKUs, pricing, and imagery in Shopify, ensuring consistency across ecommerce and retail
- Process vendor invoices, matching against purchase orders and receipts, and resolve discrepancies with Finance
- Monitor open PO status and follow up with vendors on ship dates, delays, and fulfillment issues
- Maintain accurate inventory records and coordinate with the warehouse and retail stores on receiving and allocation
- Support new product launches by ensuring timely style setup and catalog publishing across all channels
- Execute the day-to-day retail marketing calendar set by the Merchandise Operations Manager — tracking key dates, coordinating asset and content deadlines with marketing channel owners, and flagging timeline risks before they affect a launch
- Assist with product data audits and catalog clean-up projects to keep the Shopify catalog accurate
- Coordinate with Marketing and Creative teams to gather product imagery, descriptions, and content needed for style setup
- Partner with the Merchandise Operations Manager on reporting for receipts, and open PO status
- Respond to internal and customer inquiries related to product data, order, and inventory issues
Requirements
- 1-3 years of experience in merchandising, ecommerce operations, retail buying support, or a related role
- Experience with Shopify or a similar platform for product/style setup strongly preferred
- Familiarity with purchase order systems and invoice/accounts payable processes
- Strong analytical skills; proficient in Excel and comfortable working with data entry and reporting tools
- Excellent communication and collaboration skills for coordinating with vendors, warehouse, Finance, and Marketing
- Highly organized and detail-oriented; able to manage multiple projects and deadlines effectively
Skills
- Flexibility
- Motivation
- Autonomy
- Collaboration
- Creativity
- Accountability
- Conflict Resolution
Location
- Floral Park, NY
Work Type
- Hybrid
Experience Level
- 1-3 years
Salary/Compensations
- $50,000.00-$55,000.00 annually
Benefits
- Comprehensive benefits package including health, dental, and vision insurance
- 401(k) retirement plan with company match
- Paid time off and holidays
- Professional development opportunities
About the Company
- The New York Islanders Hockey Club is one of the most iconic franchises in professional sports, with a deeply passionate and loyal fan base.
- Built on a Dynasty in the 1980’s with four straight Stanley Cup Championships and 19 consecutive playoff series wins, our history has defined a legacy that remains untouched in professional sports.
- In 2021, the New York Islanders moved to our new permanent home, UBS Arena. This state-of-the-art venue, which was built for hockey and made for music, is nestled within the historic Belmont Park.
- UBS Arena features best in class facilities and amenities, including premium suites, clubs, and lounges that offer boutique hospitality to elevate the guest experience.
- UBS Arena is part of a larger redevelopment project at Belmont Park, which aims to transform the area into a vibrant entertainment destination with the opening of Belmont Park Village in 2024 and the new Belmont Park Racetrack in 2026.
Equal Opportunity
- The New York Islanders are an equal opportunity employer and value diversity at our organization. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.