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About the Role
The Civil Rights Specialist IV (CRS IV) performs complex consultative services and technical assistance related to Title VI of the Civil Rights Act of 1964 compliance in programs and services. This role involves coordinating with agencies on civil rights policies, investigating discrimination complaints, and providing guidance to staff and external stakeholders.
Responsibilities
- Coordinate policies, procedures, and guidelines related to civil rights compliance and service delivery in HHS programs.
- Conduct discrimination complaint investigations, including intake interviews, within required timeframes.
- Conduct surveys, interviews, and reviews to evaluate compliance with civil rights requirements.
- Collect data, organize and analyze operations, and review reports, recommendations, and justifications.
- Prepare compliance review reports based on interview responses and data.
- Provide guidance to staff in the development and integration of new methods and procedures.
- Analyze programs to develop action plans for improvement or initiation of new programs.
- Work with other civil rights staff in determining trends and resolving technical problems.
- Provide consultative services and technical assistance to programs regarding civil rights issues.
- Assist in planning and implementing effective civil rights requirements.
- Prepare training materials and present training to HHS staff.
- Prepare regular and special reports for the civil rights management team.
- Participate in the maintenance of civil rights policies, procedures, standards, and manuals.
- Research and identify opportunities to increase the effectiveness of current procedures and streamline processes.
- Participate in specific projects being developed.
- Maintain and apply knowledge of civil rights laws, rules, and regulations, as well as legal developments.
- Provide consultative services and technical assistance necessary to plan and implement effective civil rights programs.
- Perform other duties as assigned.
Requirements
- One year of experience in a civil rights or related field.
- Experience and education may be substituted on a year-for-year basis.
- Graduation from an accredited four-year college or university.
- Experience in investigating complaints and utilizing investigative methodologies.
- Experience in conducting FNS compliance reviews (preferred).
- Experience in problem-solving, mediation, and conflict resolution.
Skills
- Knowledge of HHS programs, policies, functions, and objectives.
- Knowledge of causes and effects of discriminatory practices.
- Knowledge of and ability to interpret applicable federal and state laws pertaining to civil rights, especially Titles VI of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act of 1990, and related executive orders and federal guidelines.
- Skill in investigative methods.
- Skill in gathering and organizing information and in summarizing facts logically and persuasively.
- Skill in presenting ideas and information.
- Skill in human relations and counseling.
- Skill in planning and coordinating activities or tasks.
- Skill in problem-solving and conflict resolution.
- Skill and ability to develop and evaluate policies and procedures.
- Skills in counseling and ability to relate to employees at all levels.
- Skill in the use of personal computer and software, including word processing programs.
- Ability to effectively communicate orally and in writing with clients and stakeholders.
- Ability to research, organize, correlate, and analyze information to substantiate hypotheses or findings.
- Ability to devise solutions to problems.
- Ability to prepare concise reports.
- Ability to develop evaluation policies and procedures.
- Ability to assign the work of others.
Location
- AUSTIN
- Austin
- Edinburg
- Grand Prairie
- Houston
- San Antonio
Work Type
- Full time
- Telework may be available
Experience Level
- Senior level
- One Year Experience in civil rights or related field
Education Level
- Graduation from an accredited four-year college or university
Salary/Compensations
- $4,263.16 - $5,521.16 Monthly
Benefits
- 100% paid employee health insurance for full-time eligible employees
- Defined benefit pension plan
- Generous time off benefits
- Numerous opportunities for career advancement
About the Company
- Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans.
- At HHSC, your contributions matter, and we support you at each stage of your life and work journey.
Equal Opportunity
- In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability.