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About the Role
The Administrative Assistant will be the first point of contact and face of our program, performing clerical duties and assisting program participants. As a member of S:US, you are committed to acting with integrity, treating people consistently, honestly, and fairly to help them achieve their goals and the agency's goals.
Responsibilities
- Perform general clerical duties including photocopying, faxing, mailing, filing, and arranging deliveries.
- Exercise discretion in handling sensitive information per HIPPA and Agency guidelines.
- Handle all internal and external communications via phone, email, and written correspondence.
- Manage a multi-line phone system.
- Coordinate with internal and external stakeholders, including staff, clients, visitors, and vendors.
- Arrange, schedule, and coordinate the office calendar.
- Prepare and edit communications, presentations, and other documents.
- Perform database management, including data entry into Excel and Electronic Health Records (EHR) systems.
- File and retrieve documents and reference materials.
- Provide timely, accurate, and clear documentation according to established policies and procedures.
- Handle demanding situations by responding effectively to challenges, deadlines, and emergencies.
- Respond to consumer needs promptly, accurately, with courtesy, and respect.
- Represent the organization positively and appropriately to outside resources.
- Support the mission and values of SUS and address behavior inconsistent with core values.
- Perform additional duties as assigned.
Requirements
- High School Diploma or equivalent required.
- Minimum two years of experience in an office setting preferred.
- Proficiency in computer skills, including word processing and spreadsheets.
- Good verbal and written communication skills.
- Valid New York State Driver's License is a plus.
Skills
- Data entry
- Microsoft Excel
- Electronic Health Records (EHR)
- HIPAA
- Communication
- Database management
- Clerical duties
- Phone systems
Location
- In Person
Work Type
- Full-time
Experience Level
- Minimum two years of experience in an office setting preferred
Education Level
- High School Diploma or equivalent
Salary/Compensations
- USD $19.00/Hr. - USD $20.00/Hr.
Benefits
- Health and wellness resources
- Generous PTO
- Professional development
About the Company
- S:US is an equal opportunity employer.
- We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential, and continuous quality improvement.
- We invest in our employees through health and wellness resources, generous PTO, and professional development opportunities.
Equal Opportunity
- All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, age, sexual orientation, national origin, veteran status, or genetic information and including all other statuses protected by Federal, State and Local laws.
- S:US is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of service animals.
- To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Leave Team at MyMedicalLeave@sus.org.