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About the Role

JLL is seeking an experienced Manager of Development and Project Entitlements to provide subject matter expertise for retail development projects across the continental United States. This senior-level position requires a minimum of 15 years of experience in retail and commercial development, with deep expertise in entitlement processes, permitting, and stakeholder coordination. The successful candidate will drive exceptional client service delivery while optimizing project timelines and success rates for our banking sector client.

Responsibilities

Deliver exceptional client service through technical expertise, effective communication, and strategic relationship management.
Serve as the primary liaison between JLL, the client, and various stakeholders throughout the development process.
Ensure seamless project coordination and timely delivery of outcomes.
Leverage extensive retail development expertise to guide successful project delivery from inception through full permit authorization and utility provisioning.
Provide strategic oversight of entitlement processes, including zoning applications, land use approvals, environmental permits, and utility coordination.
Analyze and optimize existing processes while developing new methodologies, playbooks, and responsibility frameworks for internal teams and external consultants.
Develop and refine tracking mechanisms to identify project schedule acceleration opportunities while minimizing forecast error rates.
Create and maintain comprehensive databases of permit expeditors, land use counsel, and subject matter experts.
Establish key performance indicators (KPIs) for external consultants and monitor their performance, workload, and deliverables.
Conduct root cause analyses on problematic submissions and provide peer reviews of due diligence reports.
Provide expert consultation on complex or problematic developments, offering troubleshooting support and technical guidance.
Advise on landlord work letter lease negotiations, zoning requirements, environmental entitlements, and utility acquisition processes.
Contribute to organizational growth by achieving financial objectives while meeting specific retail construction requirements.
Foster collaborative relationships between transaction, design, and construction teams.
Contribute to training and development of team members in retail project implementation methodologies.
Provide clear, concise reporting and communication between clients and project teams.
Continuously enhance professional skills with focus on retail development trends.

Requirements

Bachelor's degree in Architecture, Engineering, Construction Management, or Business (advanced degree preferred, particularly in retail or commercial development).
Minimum 15 years of relevant experience in civil engineering, architecture, or real estate development with strong emphasis on first and second-generation retail construction projects, both ground-up and in-line developments.
Comprehensive understanding of zoning laws, land use regulations, and entitlement processes across multiple jurisdictions.
Deep knowledge of land use planning, zoning codes, variance and special use approvals, PUDs, and subdivision processes.
Strong grasp of federal and local governmental authorities, building codes, environmental regulations, and laws affecting retail development.
Understanding of land surveying, title work, and utility provider requirements.
Proven track record managing projects from lease negotiation through entitlement, permitting, construction, and close-out phases.
Extensive knowledge of retail space design, construction requirements, and scheduling processes.
Experience with due diligence of physical site conditions, soil remediation implementation, and storm water management.
Proficiency in Excel and MS Project or equivalent industry scheduling software is required.
Demonstrated ability to monitor and direct multidisciplinary teams of architects, engineers, and land use counsel throughout entitlement processes.
Familiarity with rezoning processes, development agreements, subdivision platting, PUD approvals, civil engineering, utility easements, and public hearing processes.
Environmental experience with soil contamination, floodplain, and wetland mitigation is advantageous.
Candidates must be authorized to work in the United States without sponsorship.

Skills

Technical expertise
Effective communication
Strategic relationship management
Retail development expertise
Entitlement processes
Permitting
Stakeholder coordination
Zoning applications
Land use approvals
Environmental permits
Utility coordination
Process optimization
Performance management
Project scheduling
Forecast error minimization
Database creation and maintenance
Key performance indicator (KPI) establishment
Root cause analysis
Peer review
Strategic consultation
Problem-solving
Troubleshooting
Landlord work letter lease negotiations
Zoning requirements
Environmental entitlements
Utility acquisition
Financial objective achievement
Retail construction requirements
Team development
Collaborative leadership
Reporting
Professional skill enhancement
Retail development trends
Excel proficiency
MS Project proficiency

Location

On-site – Atlanta, GA
On-site – Boston, MA
On-site – Charlotte, NC
On-site – Chicago, IL
On-site – Columbus, OH
On-site – Dallas, TX
On-site – New York, NY
On-site – Tampa, FL
On-site – Washington, DC

Work Type

On-site
Full-time

Experience Level

Minimum 15 years of relevant experience
Senior-level position

Education Level

Bachelor's degree in Architecture, Engineering, Construction Management, or Business
Advanced degree preferred

Salary/Compensations

130,000.00 – 190,000.00 USD per year

Benefits

401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay

About the Company

JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients.
We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services.
We harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities.

Equal Opportunity

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.
Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.
Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.
Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities.
California Residents only If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information.
Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.