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About the Role

Lead product strategy and execution for global, real-time switching and authorization platforms. Own the vision, roadmap, and delivery of mission-critical transaction processing capabilities that operate at massive scale with strict requirements for availability, latency, resiliency, and correctness. This is a senior individual contributor role with broad influence across teams, regions, and portfolios.

Responsibilities

Define and own the long-term product vision and strategy for switching and authorization platforms.
Translate complex customer, business, and ecosystem needs into clear product roadmaps and priorities.
Identify and drive new platform capabilities that improve transaction reliability, scalability, and performance.
Make data-driven prioritization decisions balancing customer value, risk, regulatory needs, and time-to-market.
Serve as the product authority for real-time authorization and switching systems.
Partner closely with engineering and architecture teams to influence design decisions while maintaining product accountability.
Define clear product requirements, including functional behavior and non-functional expectations such as availability, latency, throughput, and resiliency.
Ensure operational readiness, monitoring, and observability are integral to product delivery.
Own and manage multi-year product roadmaps, including near-term delivery and long-term modernization initiatives.
Define epics, features, and user stories with clear outcomes and success metrics.
Evaluate trade-offs between new capabilities, technical sustainability, ecosystem impact, and operational risk.
Use in-market performance data and platform metrics to continuously refine priorities.
Represent the voice of customers, partners, and internal stakeholders in product decisions.
Collaborate across product, engineering, operations, risk, and business teams to drive alignment and execution.
Communicate complex technical and product concepts clearly to executive and non-technical audiences.
Act as a mentor and role model for other product managers.
Influence across the organization without direct authority.
Raise the bar for product excellence, technical rigor, and customer focus.

Requirements

Significant experience in Technical Product Management for large-scale, distributed, high-availability systems.
Strong understanding of real-time platforms, APIs, integration patterns, and modern software delivery practices.
Proven ability to lead complex initiatives and influence senior stakeholders across a matrixed organization.
Excellent written and verbal communication skills.

Skills

Technical Product Management
Real-time platforms
APIs
Integration patterns
Modern software delivery practices
Payment cryptographic and security services
EMV
Authorization cryptographic flows
ARQC
ARPC
Account Authentication Value (AAV)
E-commerce authentication constructs
PIN-based services
PIN validation
PIN translation
Tokenization
Digital enablement services
MDES (Mastercard Digital Enablement Service)
Magnetic Stripe services
Legacy transaction processing concepts
Cryptographic services integration
Authorization platforms
Switching platforms

Location

New York City, New York

Work Type

Full-time

Experience Level

Principal
Senior

Salary/Compensations

$187,000 - $318,000 USD

Benefits

Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
Flexible spending account and health savings account
Paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
80 hours of Paid Sick and Safe Time
25 days of vacation time
5 personal days
10 annual paid U.S. observed holidays
401k with a best-in-class company match
Deferred compensation for eligible roles
Fitness reimbursement or on-site fitness facilities
Eligibility for tuition reimbursement

About the Company

Mastercard is a global technology company in the payments industry.
Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible.
Using secure data and networks, partnerships, and passion, our innovations help individuals, financial institutions, governments, and businesses realize their greatest potential.

Equal Opportunity

Mastercard is an equal opportunity employer and is committed to building a diverse and inclusive workforce.
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.
We hire the most qualified candidate for the role.
In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting.
Do not include any medical or health information in this email.
The Reasonable Accommodations team will respond to your email promptly.