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About the Role
Tandy Leather is seeking passionate and creative retail associates to join their diverse team. This role offers a consistent schedule, opportunities for learning and development in leatherworking, and the chance to be part of a heritage brand with over 100 years of expertise.
Responsibilities
- Welcome and identify customer needs
- Explain products and services to customers
- Monitor inventory to ensure the product is in stock
- Enter and process customer orders
- Investigate and resolve customer complaints
- Perform other duties as assigned
Requirements
- Previous experience in sales, customer service, or other related fields
- Ability to thrive in a fast-paced environment
- Ability to build rapport with customers
- Excellent written and verbal communication skills
- Strong negotiation skills
- Ability to perform physical demands including constant moving and standing for at least two consecutive hours, lifting up to 30 lbs, stooping, kneeling, crouching, climbing ladders, and reaching for items above eye level.
- Involves close vision and color vision, depth perception, and focus adjustment.
Work Type
- Full-time
Salary/Compensations
- Competitive compensation
- Strong pay for performance culture
- Sales Associate Quarterly Bonus
Benefits
- No early mornings or late nights
- Paid holidays
- PTO
- Generous employee discount
- 401(k) Plan with company match
About the Company
- Tandy Leather Factory, Inc., headquartered in Fort Worth, Texas, has been in business since 1919.
- It is a specialty retailer of leather, leatherworking tools, buckles and adornments, leather dyes and finishes, saddle and tack hardware, and do-it-yourself kits.
- Tandy Leather distributes its products through its 100+ North American stores located in 40 US states, 6 Canadian provinces, and Spain.
Equal Opportunity
- Tandy is committed to creating a safe and inclusive workplace for all employees regardless of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
- Tandy is proud to be an equal-opportunity employer.
- Considers all qualified applicants for employment, including those with Criminal Histories.