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About the Role

Allergan Aesthetics, an AbbVie company, is seeking high-energy, self-motivated individuals for its Austin-based Inside Sales team. This role supports existing field sales, operational, and marketing initiatives by building relationships with Healthcare Practices nationwide. The position is quota-driven and incentivized, requiring a focus on phone and other channels to create, nurture, and expand relationships with healthcare professionals to achieve brand objectives.

Responsibilities

Use inside sales techniques to ensure positive results for a targeted list of healthcare professionals, offering product information, literature, and samples.
Facilitate account management, including account planning, field resource coordination, closing, customer education, and reporting.
Establish a commanding and engaging phone presence to create rapport, network, and build productive business relationships.
Demonstrate clinical, technical, and presentation skills.
Identify, prioritize, and drive opportunities to create access, programs, and processes that drive product demand.
Engage targeted healthcare professionals in in-depth informational/promotional communications.
Verify and complete required data entry, ensuring data integrity.
Profile and manage targeted healthcare professionals to grow product volume.
Maintain call productivity and metrics per established goals.
Manage daily sales call activity to optimize time and achieve sales objectives.
Listen and respond appropriately to customer needs and questions.
Maintain required product expertise, including competitive product knowledge.
Demonstrate thorough knowledge of products and communicate information accurately using proper medical terminology.
Successfully complete product training and meet expectations.
Travel as assigned for in-field vacancy coverage and/or national conferences.
Demonstrate effectiveness working independently and in a team environment.
Meet and exceed established daily and monthly call volume metrics.
Introduce, establish, grow, and retain relationships with healthcare professionals.
Process customer requests for product samples and literature in a timely, accurate, and professional manner.
Answer questions related to securing product samples and literature.
Provide information on additional product resources, such as websites.
Project a professional company image through all phone interactions.
Establish ongoing relationships with clients by providing prompt and accurate service.
Display a positive attitude and customer focus, resolving customer issues promptly.
Manage call activity and phrasing in sync with approved best practices and compliance regulations.
Maintain training material, keeping current with updates.
Communicate effectively and timely with the Inside Sales Manager.
Safeguard patient privacy and confidentiality in accordance with HIPAA.
Mentor and coach less experienced Inside Sales Representatives.
Assist the team manager with escalations and complex issue management when unavailable.

Requirements

Bachelor’s degree or equivalent experience.
Two or more years of relevant sales experience is required.
Proven sales track record.
Proven track record of exceeding sales targets in an environment incentivized by established goals and metrics.
Ability to work independently, highly organized, and possess superior communication skills.
Experience in the healthcare industry involving interaction with physicians, patients, etc. is preferred.

Skills

Clinical techniques
Understanding of medical terminology
Professional phone etiquette
Microsoft Office (Outlook, MS Word, Excel, PowerPoint)
Salesforce (preferred)
Pronounce medical terms easily
Engage with key targets to increase prescription knowledge and adherence
Learn and assimilate information into practice
Follow established, mandatory best practices
Expedient usage of database and other core tools
Maintaining strict quality control standards and performance monitoring
Providing input on quality of calls, job aids, and targeted opportunities
Follow established escalation pathways
Partner with field sales, operations, and marketing to improve call center channel effectiveness

Location

Austin, TX

Work Type

Field based
Hybrid

Experience Level

Two or more years of relevant sales experience

Education Level

Bachelor's degree or equivalent experience

Salary/Compensations

USD 27 - USD 48.8 - hourly

Benefits

Comprehensive package of benefits including paid time off (vacation, holidays, sick)
Medical/dental/vision insurance
401(k)
Eligible to participate in short-term incentive programs

About the Company

At Allergan Aesthetics, an AbbVie company, we develop, manufacture, and market a portfolio of leading aesthetics brands and products.
Our aesthetics portfolio includes facial injectables, body contouring, plastics, skin care, and more.
Our goal is to consistently provide our customers with innovation, education, exceptional service, and a commitment to excellence, all with a personal touch.
For more information, visit https://global.allerganaesthetics.com/.
Follow Allergan Aesthetics on LinkedIn.

Equal Opportunity

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.
Equal Opportunity Employer/Veterans/Disabled.
US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html
US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more: https://www.abbvie.com/join-us/reasonable-accommodations.html