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About the Role
The Childcare Specialist for the NYC Childcare Enrollment and Outreach Initiative will manage a grant-funded project to connect families in the Lower East Side and Brooklyn to childcare assistance. This is an exciting opportunity for someone who is passionate about people and wants to be part of a mission-driven organization making a lasting impact in New York City.
Responsibilities
- Collaborate with agency staff and community service providers to identify families in need of childcare assistance.
- Screen families for eligibility utilizing a standardized tool and complete applications.
- Enroll childcare providers in the program and assist them in enrolling children.
- Build knowledge/expertise of the NYC childcare landscape in the Lower East Side and Brooklyn to assist families to connect with childcare as needed.
- Determine the appropriate childcare type and setting to meet the family’s eligibility and needs.
- Conduct yearly recertifications for continuing eligibility and enrollment.
- Utilize excellent communication skills to engage families and childcare providers, troubleshoot, and assist them with successfully using assistance.
- Conduct visits to childcare providers.
- Provide information or referrals for childcare for families who are not deemed eligible for assistance through the project.
- Track childcare enrollment and recertification.
- Maintain project data.
- Create and maintain case records for each family and provider.
- Attend meetings with the project team, funder, and stakeholders.
- Participate in advocacy efforts as requested.
- Build and maintain close, daily interactions with co-workers and supervisors.
- Effectively communicate with families and outside agency staff.
- Have a strong sensitivity to cultural differences present among staff and clients within our organization.
- Possess a strong belief in people’s ability to grow and change.
- Work requires being in an office on-site, sitting at a desk, and using a computer and telephone.
- Some travel is required to engage with families, childcare providers, and community service providers, and to attend advocacy-related events.
- Flexibility to work occasional evening hours to accommodate families’ availability.
- Attend various meetings with internal departments and external stakeholders.
Requirements
- Associate’s degree or high school with relevant experience; Bachelor’s degree preferred.
- Bilingual in Spanish, Mandarin, or Creole required.
- Experience in community engagement or other forms of direct service.
- Knowledge of the NYC childcare landscape or willingness to learn.
- Excellent telephone and email etiquette.
- Proficient in data entry and MS Office tools: Word and Excel.
- Demonstrated cultural competence with immigrant communities.
- Friendly, highly dependable, and flexible.
- Have a strong sensitivity to cultural differences present among staff and clients within our organization.
- Possess a strong belief in people’s ability to grow and change.
Skills
- Community engagement
- Direct service
- NYC childcare landscape knowledge
- Telephone etiquette
- Email etiquette
- Data entry
- MS Office (Word, Excel)
- Cultural competence
- Communication skills
Location
- New York, NY 10012
Work Type
- Part-Time
- On-site
Education Level
- Associate’s degree or high school with relevant experience
- Bachelor’s degree preferred
Salary/Compensations
- $20.00 - $25.00 per hour
Benefits
- Medical/dental/vision insurance (for full-time employees)
- 403(b) plan (for full-time employees)
- Generous paid time off (for full-time employees)
- Exclusive perks and discounts for Greenwich House programs and services
About the Company
- Greenwich House is a nonprofit organization founded in 1902, dedicated to fostering wellness, creativity, and connection across New York City.
- Offers a diverse range of programs in health, human services, education, and the arts.
- Serves thousands of New Yorkers each year.
Equal Opportunity
- Greenwich House is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veteran status, disability, or any other characteristic protected by applicable law.
- Committed to providing reasonable accommodations to qualified individuals with disabilities.