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About the Role
As a critical bridge between global strategy and local execution, you will drive growth in Freenow by Lyft's German and Austrian operations. This role combines strategic leadership, commercial acumen, stakeholder management, and hands-on execution to support market growth, reporting directly to the VP Operations, Europe.
Responsibilities
- Collaboratively steer the German and Austria P&L alongside regional leadership, proactively negotiating for the resources and investment needed to fuel local growth.
- Collaborate with the Marketplace Performance team to steer supply and demand, leveraging understanding of unit economics to optimize the dynamic marketplace.
- Identify and develop new revenue streams from concept to realization, including growth pillars such as Medical and Dispatch solutions.
- Lead the "Local Growth Team" model, inspiring a high-performing team to out-execute competitors through hyper-local market insights and operational agility.
- Masterfully navigate the matrix, acting as the chief advocate for Germany/Austria to ensure central Product and Tech roadmaps are tailored to local supply and demand nuances.
- Build and manage relationships with regulators, government bodies, driver associations, and other relevant external stakeholders to support a stable operating environment and long-term market development.
- Represent Freenow by Lyft in the region, engaging the press and public stakeholders to build brand trust and a localized competitive advantage.
- Translate global strategy into local execution, balancing marketplace efficiency with local customer needs.
Requirements
- Proven experience leading senior teams with P&L ownership.
- Strong communication and stakeholder management skills, with the ability to engage effectively with drivers, government representatives, and commercial partners.
- Analytical mindset with a focus on continuous improvement and the ability to leverage technology, including AI, to support operational excellence.
- Strong experience in sales, marketing, and commercial negotiations, with a demonstrated track record of driving business growth.
- Self-motivated and comfortable navigating ambiguity and uncertainty in scaling a technology marketplace.
- Deep understanding of technology-driven marketplaces.
- Existing network within relevant German market segments is a plus.
- Fluency in German and English is required due to regular interaction with local external stakeholders and international internal teams.
Skills
- Strategic leadership
- Commercial acumen
- Stakeholder management
- Hands-on execution
- P&L Management
- Marketplace Performance
- Unit economics
- Revenue stream development
- Operational Excellence
- Growth strategies
- Team leadership
- Market insights
- Operational agility
- Matrix navigation
- Product and Tech roadmap alignment
- Regulatory relations
- Government relations
- Driver association relations
- External stakeholder management
- Public relations
- Brand building
- Competitive advantage
- Global strategy translation
- Local execution
- Customer needs balancing
- Sales
- Marketing
- Commercial negotiations
- Business growth
- Ambiguity navigation
- Uncertainty navigation
- Technology-driven marketplaces
- AI utilization
Location
- Berlin
- Hamburg
Work Type
- Hybrid
Experience Level
- Experienced leader
- Proven experience leading senior teams
Benefits
- Hybrid working models
- LinkedIn Learning
- Sabbatical & special leave policies
- WeRoad partnership
- Birthday, 24th + 31st December off
- Short term EU work policy
- Mobility budget for FREE NOW App
- Employee assistance program
- Plus more local benefits depending on your work location!
About the Company
- Freenow by Lyft empowers smarter mobility decisions, helping people to move freely and cities to thrive.
- Through our multi-mobility app, we feature broad options for everyone across 9 European markets and over 180 cities.
- Millions of passengers can access services including taxis, private hire vehicles, carsharing, car rental, e-scooters, e-bikes, e-mopeds, and public transport within a single app.
- In July 2025 Freenow was acquired by Lyft, a global mobility platform, which connects riders and drivers for billions of rides across North America and Europe.
- Together, Freenow and Lyft are creating a more caring and connected world, with transportation for everyone.
- We are a global, diverse, highly motivated, and collaborative team that strives for excellence and likes to have fun.
Equal Opportunity
- Freenow is an equal opportunity employer and we consider qualified applicants regardless of race, religion, national origin, gender, gender identity, sexual orientation, disability or age.
- We want you to grow and evolve, bring your true self to work.