Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Senior People Coordinator role.
Rezi rewrites your resume against Kaluza's job description. Free.
Tailor your resume to this Senior People Coordinator role.
Rezi rewrites your resume against Kaluza's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Senior People Coordinator posting at Kaluza — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Senior People Coordinator posting at Kaluza — free, in seconds.
About the Role
This role is based in London, Bristol or Edinburgh and requires an existing right to work in the UK. At this time, we are not able to offer visa sponsorship for this role. We are committed to building a diverse, global team and our sponsorship policy is evaluated on a role-by-role basis. We encourage you to keep an eye on our careers site to stay informed about future opportunities where we are able to offer visa sponsorship.
Responsibilities
- Own the People service desk queue day-to-day: triaging, responding to, and resolving employee queries, and keeping response times and queue health on track.
- Continuously improve our Jira Service Desk itself - refining triage, workflows, and automations - and feed recurring ticket themes back into our People Bot's knowledge base.
- Be the main point of contact for new joiners between offer and day one, partnering with Talent Acquisition to make pre-boarding seamless.
- Own and continuously improve the onboarding experience end-to-end - from offer acceptance to day one and beyond.
- Support payroll inputs, benefits administration, and compliance activities, ensuring processes align with internal policy and employment law.
- Audit and redesign People processes, identifying opportunities for automation, AI, or self-service.
- Participate in cross-functional People projects such as Reward cycles, hiring initiatives, or experience improvements.
Requirements
- Existing right to work in the UK.
- Some experience in a People Operations or HR administrative role.
- Hands-on comfort with a HRIS, ideally Workday.
- Detail-oriented approach to data.
- Some exposure to payroll input processes, or strong eagerness to learn them.
- Some experience administering employee benefits (enrolment, changes, queries).
- Experience using a service desk tool (Jira or similar) to manage and triage a queue.
- Awareness of compliance and employment law basics.
- Clear, warm communication skills.
Skills
- Jira Service Desk
- HRIS
- Workday
- Payroll input processes
- Benefits administration
- Compliance
- Employment law basics
- AI
- Automation
Location
- Bristol, UK
- London, UK
- Edinburgh, UK
Work Type
- Hybrid
- Full-time
Experience Level
- C2
Salary/Compensations
- £35,000-£44,000
Benefits
- Pension Scheme
- Discretionary Bonus Scheme
- Private Medical Insurance + Virtual GP
- Life Assurance
- Access to Furthr - a Climate Action app
- Free Mortgage Advice and Eye Tests
- Perks at Work - access to thousands of retail discounts
- 5% Flex Fund
- 26 days holiday
- Flexible Bank Holidays
- Progressive Leave Policy
- Personal Learning Budget
- Home Office Budget
About the Company
- Kaluza is the Energy Intelligence Platform, turning energy complexity into seamless coordination.
- We help energy companies overcome today’s challenges while accelerating the shift to a clean, electrified future.
- Our platform orchestrates millions of real-time decisions across homes, devices, markets and grids.
- By combining predictive algorithms with human-centred design, Kaluza makes clean energy dependable, affordable and adaptive to everyday life.
- With teams across Europe, North America, Asia and Australia, and a joint venture with Mitsubishi Corporation in Japan, we power leading companies including OVO, AGL and ENGIE, as well as innovators like Volvo and Volkswagen.
- Kaluza Values: Play to win, Solve the real problem, Build trust every day, Own the outcome, Go further together.
Equal Opportunity
- We want the best people.
- We’re keen to meet people from all walks of life — our view is that the more inclusive we are, the better our work will be.
- We want to build teams which represent a variety of experiences, perspectives and skills, and we recognise talent on the basis of merit and potential.
- We understand some people may not apply for jobs unless they tick every box. But if you're excited about joining us and think you have some of what we're looking for, even if you're not 100% sure, we'd still love to hear from you.