Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Banking Associate - Baldwinsville Office role.
Rezi rewrites your resume against Solvay Bank's job description. Free.
Tailor your resume to this Banking Associate - Baldwinsville Office role.
Rezi rewrites your resume against Solvay Bank's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Banking Associate - Baldwinsville Office posting at Solvay Bank — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Banking Associate - Baldwinsville Office posting at Solvay Bank — free, in seconds.
About the Role
Banking Associates have a passion for excellence in customer service and are focused in their goal of doing what is right for our customers. They are responsible for providing accurate high-quality customer service on the teller line as well as additional services on the platform line. Banking Associates provide a complete range of customer services, including opening new accounts, explaining available products and services, and gathering customer information to process new and existing accounts. They advise customers on financial services, supporting the achievement of retail sales goals, and have excellent communication skills.
Responsibilities
- Delivers excellence in customer service, guidance and respect to all Solvay Bank customers and co-workers.
- Receives checks and cash for deposit, verifies amount and examines checks for endorsements.
- Cashes checks and pays out money after verification of signatures and customer balances.
- Processes negotiable instruments following all policies and procedures.
- Enters customer transactions into computer software to record transactions, and issues computer generated receipts.
- Places holds on accounts in accordance with bank and regulatory policy.
- Balances currency, coin, and checks in cash drawer at end of shift and compares totaled amounts with data displayed on computer screen.
- Develops strong knowledge of the Bank’s deposit and electronic banking products to recognize client needs and make appropriate recommendations or referrals.
- Removes deposits from and counts and balances cash in automated teller machines and night depository.
- Maintains proper cash level in drawers, keeps cash secure, and maintains a high level of security for the bank.
- Accepts stop payment requests and address changes, distributing to the proper personnel for processing.
- Assists with daily scanning to balance branch.
- Educates and assists customers with opening various types of deposit accounts, ordering debit cards and changes to existing accounts.
- Provides information on products and services that meet the customer’s needs and wants in accordance with all Bank procedures.
- Actively and professionally cross-sells Bank products and other Bank services.
- Adheres to established policies, procedures and federal regulations.
- Adheres to Information Security policies and related regulatory policies, procedures and standards designed to protect customer and Bank-owned information.
- Ensures excellent customer service by working in alternative branches as needed and requested by management, fostering teamwork across the retail network.
Requirements
- Experience in counting currency and coin.
- Good math aptitude.
- Ability to deal effectively and tactfully with all types of customers.
Skills
- Customer service
- Communication skills
- Cash handling
Location
- Baldwinsville
Work Type
- Full-time
Experience Level
- Entry Level
Education Level
- High School Graduate or GED
Benefits
- Matched 401(K) retirement savings
- Health and dental coverage
About the Company
- At Solvay Bank, our formula for success combines the traditions of our culture and a sharp strategic vision.
- We are a growth-oriented community bank that fosters excellence, pride, teamwork and engagement in our workplace.
- For over 100 years Solvay Bank has been dedicated to our customers and our community.
Equal Opportunity
- Solvay Bank is an EEO/AA/Disability/Veteran.