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About the Role
The Restaurant Manager assists the Restaurant Food and Beverage Manager in the day-to-day operations of Eataly’s full-service restaurants, overseeing front-of-house staff and ensuring exceptional service standards.
Responsibilities
- Supports the Restaurant Food and Beverage Manager with hiring, assigning, training, evaluating and terminating employees
- Documents, investigates, escalates and resolves all employee and guests incidents
- Ensures exceptional service standards are consistently met and that activities are carried out effectively
- Inspects dining room and storage areas to ensure compliance with health and safety regulations
- Estimates front-of-house food and beverage needs, and supervises intake orders to ensure specifications
- Reviews financial information such as sales, inventory and costs to monitor budget
- Meets with dining room and bar personnel to plan restaurant activities, special events, share information, etc.
- Performs other duties as required or assigned
Requirements
- 2+ years of experience leading or managing a front-of-house restaurant team
- Understanding of steps of service
- Outstanding communication, leadership and problem-solving skills
- Availability to work onsite with a flexible schedule often including evenings, weekends and holidays
- Ability to lift up to 50 pounds
- Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
Skills
- Steps of service
- Communication
- Leadership
- Problem-solving
- Italian cuisine and beverage knowledge
Location
- Onsite
Work Type
- Full-time
Experience Level
- 2+ years of experience leading or managing a front-of-house restaurant team
Education Level
- Bachelor’s Degree or Associate’s Degree in Restaurant Management or Hospitality preferred
Salary/Compensations
- $70,000 - $80,000
Benefits
- Medical, Dental, Vision Insurance
- Paid Time Off
- Paid Parental Leave
- 401K with match or RRSP
- Free family meal daily
- Discounts at Eataly
- Classes on products and Italian cuisine
- Referral bonus program
About the Company
- Eataly is the world’s largest artisanal Italian food and beverage marketplace.
- Each Eataly is different, with its own character and own theme.
- All Eataly locations aim for guests to: EAT authentic Italian food, SHOP high-quality Italian, local and homemade products, and LEARN through classes and product knowledge.