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About the Role
Develop your book of business with our intermodal, highway and drayage capabilities. You will have the systems and support needed to grow in an ever-changing marketplace. Your customers will be introduced to national networks of port drayage, transload, over the road and intermodal. It is a great opportunity for those who thrive by solving customers’ problems.
Responsibilities
- Serve as a day-to-day point of contact for assigned customer accounts, building strong working relationships
- Prepare and provide accurate quotes to customers and follow up to convert opportunities into booked shipments
- Build shipments and track containers and trucks from origin to final delivery
- Proactively communicate shipment status, delays, and milestones to keep customers informed
- Identify, vet, and build relationships with carriers to support brokerage capacity and coverage
- Book and track over-the-road truckload shipments, ensuring on-time pickup and delivery
- Identify and develop cross-dock and transload partnerships and capacity to support customer freight flows
- Research current market rates and available capacity to support competitive, accurate pricing and sourcing decisions
- Coordinate and dispatch loads to Port X's drayage asset locations
- Maintain accurate, up-to-date records across our TMS and CRM platforms
- Maintain accurate and timely data entry across internal systems
- Manage billing processes and proof of delivery (POD) documentation to ensure accurate and timely invoicing
- Maintain and manage customer-facing portals to ensure visibility and data accuracy for our clients
Requirements
- Excellent customer Experience
- Passion for Excellence
- Strong communication skills
- Technical computer skills
- 2+ years of proven success in freight brokerage or dray brokerage
- Established shipper relationships with a track record of growing a book of business
- Demonstrated ability to thrive in a high-growth or fast-paced environment
- Industry knowledge of Intermodal, Drayage, Brokerage, and Warehousing
- Strong negotiation skills and a competitive, results-driven mindset
- Proficiency in Microsoft Office and TMS platforms (or a fast learner)
- Must be eligible to work in the United States without sponsorship
Skills
- Intermodal
- Drayage
- Brokerage
- Warehousing
- Microsoft Office
- TMS platforms
Location
- Buffalo, NY
Work Type
- On-site
Experience Level
- 2+ years
Salary/Compensations
- Competitive salary (based on experience)
Benefits
- Competitive commission plan
- PTO
- Paid Holidays
- Medical
- Dental
- Visions
- Company paid Life and Long-term disability
- Additional options
- 401(k) program and company match for eligible employees
- Opportunities for career advancement and continued professional development
About the Company
- Port X logistics together with U.S. Multimodal Group (USMMG) specialize in providing comprehensive transportation and logistics solutions.
- The company operates across various modes of transport including truckload and intermodal, offering a seamless and integrated service to ensure efficient and timely delivery of goods.
- Its expertise lies in coordinating and managing complex logistics operations, catering to diverse client needs with customized solutions.
- By leveraging advanced technology, strategic planning, and a vast network of resources, U.S. Multimodal aims to optimize supply chains, reduce operational costs, and enhance overall customer service in the transportation sector.
Equal Opportunity
- U.S. Multimodal is an Equal Opportunity Employer and we are committed to fostering a safe and friendly workplace.
- All qualified individuals are encouraged to apply.